Although I love PRCKC, the wait time is far too long. Why make an appointment? I had to wait almost an hour for our appointment. It s a long drive to the facility in the first place. My poor, old mama cat couldn t hold her bladder that long and ended up coming home soaked in urine and sitting in a wet kennel. She didn t appreciate having to have a bath when we got home. Please consider not overbooking appointment times.

Appreciate your care of my cat

I really enjoyed the service, and your team was very professional and friendly! I didn’t have cash on me so one suggestion might be a way to receive tips by debit card.

I was very impressed on how organized everything was from the very beginning starting at the young man in the booth directing you and informing you of the process the staff that I had contact with from the very beginning to the end very pleasant and easy to deal with. I have recommended this organization to several people. Thank you for taking such good care of Mollie!

As always, I appreciate all that all of you do for our community. Your dedication to enriching those with little or no resources and ensuring the wellness of our city s pets is unmatched. Gratitude to you!

You were great. Thank you very much. Lillian ??

I would like to suggest that customers that have appointments should be in lanes 1& 2. Cars with no numbers were in 1& 2. Overall it went very well!

Staff was very friendly and professional.

You were amazing!!!!

All staff were friendly and helpful.. Felt my pet was in good hands. I m very happy with my experience.

Thank you all for taking such good care of Scout! You guys are the best!

I needed to neuter my cat but needed financial assistance. Customer service was excellent and understanding. She helped me with my issue and got me a quick appointment. Everyone was friendly!!!

The staff was absolutely wonderful and very helpful answered any and all questions that I would have.

Said one star to first question due to covid I m un able to see the inside of the facility but form the outside it looks clean and well taken care of. I would also say please let your people who answer the phone to let people know if its a follow up from surgery they will still have to pay to get checked out. And last the person who directs were to go in line was very nice and he very helpful on letting us know how things will go for surgery. I do love this place and will definitely be coming back for any of my fur babies needs.

We have been with you since Angel Hearts Rescue started in 2013 spay/neutering & vaccinating houseless people s dogs and cats. I started coming long before Angel Hearts Rescue when I was doing dog rescue on my own for many years. We are more than happy with the staff and the services that our houseless and low income families dogs and cats receive. Thank you for supporting our mission and waving the fee for the houseless dogs and cats that are spay and neutered.

Very well organized and quick, everyone was really nice.

Love you guys. You saved my dog s life. Sosa and I thank you.

Can’t rate cleanliness of clinic. Not allowed in.

1st time here. I was amazed at the number of cars dropping off pets yet, both when dropping off and picking up, the staff made us feel like we were the only ones. They took time to explain everything and address our concerns. Very impressed ...5 stars!!!

I always find the staff very professional and very kind I ve had all three of my dogs spayed or neutered here

Super happy with our visit to your covid-friendly drive-thu. Thankyou so much and we will be back for our spay with you!!

I would recommend maybe moving to a different area. When I was there a couple who I’m guessing lived near by were screaming at each other and the guy kept grabbing the girl when she was trying to walk away. I felt incredibly uncomfortable being in that area and I saw other people who were waiting for their animals watching this in discomfort. I was hoping that maybe the staff would have called a non emergency line or something considering that it was visibly making people uncomfortable. I’m 90% sure that I ended up driving pst the same couple and the girl was getting raped down the alley way across the street. I ended up calling 911 out of fear for the woman and her life. But if I could recommend anything it would be to look into moving to a better area.

Thank You for taking great care of our dog.

Thank you so much for taking great care of my babies in such short notice. Keep up the great work!

I was very impressed with the organization of checking in and picking up. They are thorough in discussing the procedure, treatment and recovery. I would highly recommend them.