Everyone is always very helpful and kind.

Frustrated by lack of communication prior to visit that facility was closed to me - only my cat could be admitted. Would have been nice to know ahead of time. Telephone mix-up was annoying because my husband was called at home instead of me being called on my cell while waiting in car in parking lot. Overall, not a good day.

I miss being able to come in with mickey because I am old and my hearing on the cell phone is not that great, but I am totally pleased with the way mickey and I have been treated so far. I am convinced women make better vets than men, they explain things so much better!!Yes, I am really glad I brought mickey to your clinic after two other tries with men when my vet in germantown retired that I had for over twenty years.All the staff have been super nice and I think mickey is getting over the less than good experiences he had before we came there. He doesn t struggle like he did before to get out of the room and the door! He s never been yelled at by me so he s easily frightened by rough tone of voice I guess, but you people are gradually making him ok with going to the vet!! thank you so much for being so nice, all of you.

Cannot comment on the office facilities. Due to Covid I stayed in my car and they came and got my cats. I waited in my car while they were being examined. I waited less time in my car they I used to in the office! It went very smoothly.

I was outside so couldn t rate inside of facilities, but I felt my Lily was in great hands.

Thanks for the good care!

My cats always receive the best care. Dr. Amy is thorough, honest, and thoughtful. Staff has always been helpful and friendly; especially Rose and Bridget who have worked with me many times.

I understand the importance of the precautions taken, but it was a little awkward. I asked for an appointment online but was never contacted, either for an appointment or explanation as to why it could not be done online. Was something I entered incorrect?

I think considering the way everyone has to work around the current situation, everyone did a good job! Thanks for being there for our pets and putting yourselves out there during this time!

Can t give good answers because I couldn t even go in to talk to a vet because of the pandemic.

Under the current situation going on this was handled very well..Thank you!

Would be super helpful to provide estimated time your pet would be in clinic. First appointment took @ 1 hour. Second was @ 45 min.

I was amazed at how I was not called that you were having a problem with her. Also I was amazed that I had to pay a boarding fee. I did not ask for her to be dropped off. You made me do it that way and cleaning should be part of the business costs.

Thanks for still being available for car side service.

Thanks for continuing to care for our furry family members!

Another Great Job by all of you!! Thanks for getting Joy in!!

Considering the circumstances all was handled very efficiently! Thank you.

Thank you for all that you re doing to help to our pets during this!! I appreciate it and so does Miss Lola!

The Doctors and staff are very caring! They put myself and my pets at ease. Thank you!

your front office desk staff has a cough that is very disturbing and concerning...does she cover her mouth..does not sound like it

Dr Andie always takes the time to explain things and to make sure I don’t leave with questions.

Do not give a ball park on a procedure because my initial quote was 500.00 for teeth cleaning and removing a small growth on my dogs head. When all said and done I was in for a 1200.00 bill. The growth was much smaller initially but vet was not eager to remove it earlier.

I will never take a fur baby anywhere else! Ever.

I wish that add-on items for procedures are discussed prior to the appointment so that an educated decision can be made. There were items and questions the day of the dental procedure that I was not comfortable committing to given the lack of information.

As always, Dr. Amy and her staff at Animal Medical Center gave my pet the best treatment possible. They treat every animal as if it were their own, and truly respect the owner’s opinion. Thank you for taking such great care of my fur babies.