Hello, The care for my pet was great, the staff was friendly... the waiting was difficult. I was asked to come between 7:30, and 7:45- I did not walk out until 8:15- I did not expect the long list of items to go over with expense attached for options. I had a quote from the original appointment set, and that was all I needed, not an upscale opportunity. If the staff had noticed something and called to say for example, hey your cat has mites, than I get it... but I felt like the $600 plus list of things that I could get done was unnecessary. The neuter, and shots, and worming was fine. I do like the idea of drive up Rabbie shots on Friday afternoons for my unruly dogs so I will be back. also making the original appointment did take a few try s, as I was not able to wait indefinitely on the line. But we made it through. Thanks again for listening.

Only thing was the vaccines were more expensive than the estimate got when dew claws removed. From 15.36 to 19.21 x’s 10. 398.85 to 436.64?? She said it was the worming medicine but when I got a chance it was the dapp.

I called to have my little girl dog spayed. They had me in within a few days. The incision was so small and clean. She is heeling fast and little pain. The Dr. Sent home medicine to help her incase she did hurt. Niki is doing great and I found a new veterinarian office! Amazing service and care to my little girl dog. Thank you!

I was very appreciative of the help that I received for my animals Because of the environment and staff, my cats remained calm throughout the entire visit

I was in on Wednesday. The office staff appeared new and very overwhelmed. Distracted.

Minimal time . Everyone in staff was kind and considerate to Kobe and I as usual. Can’t think of anything negative Lilly and Alexa and dr Jackson we’re all wonderful . Kobe is happy with his medication and is no longer scratching his poor ears . Caused by groomer plucking his ears.

My husband said the experience was good , he was happy with services provided.

Always great to get us in last minute. Provides excellent communication when it comes to our pets.

I was so happy to actually meet everyone in person!! I love you guys so much and I am so happy to have my fur babies under your care. Thank you for being so awesome!!

Your team bailed me out of a situation. Your staff were friendly and cordial. The space was clean and organized and the receptionist sanitized the lobby after each guest. The experiance was intimate and tailored to the needs of the customer and the prices were reasonable. Great work

As always, everything was just wonderful!! We love you guys!

You are the best!

Thank you for all you do for our furry family members!!!

Everyone was absolutely wonderful with taking care of Kona s fish hook. She s doing great. Thank you so much for taking the time to see her. We will be coming back with the rest of our kids. I can t thank you enough for seeing her and taking care of her.

You re all so wonderful. You re not close to us, but we come because you can get us in and You re so attentive. Thank you.

Front desk was absolutely amazing so sweet and friendly.

You all provided courtesy and caring with patience. I commend your entire organization for the wonderful care provided to me and my Parrot Katy.

I am so very grateful for the entire staff of Pinion Veterinary Hospital. Thank you so much for everything you do for me and for my beloved creatures. Bless you.

I feel very confident in Pinion. They always treat me and my animals with kindness.

The appt was non-stop chaos although it was scheduled as a drive up vaccine appt for two dogs. Check out during this last appt lacked coordination and attention for the next in line that I received received in the past. Things happen, I get it, but the last appt was stressful.

Telephone put on hold takes too long. Also there should be options for getting called back if there’s a cancellation? Other than that we’ve been going to Pinion for 4 years and we absolutely love the entire staff. Waiting to go in to see the vet we are entertained with the staffs interactions with the clients and especially the animals being brought in for treatment’s…

Everyone at Pinion Vet are friendly and helpful we totally trust all of them and they are the first place we call with any issues with our dogs Wally, Toby and Olivia. Thank you to all...Sue & George

Staff were amazing and Dr.Thomas were amazing. I really appreciated that they were understanding that I had moved to Reno recently and needed to establish a new vet for my wee elderly Maltese. They took the time to request records from my wee one s previous vet, rather than running a battery of tests from the get go. I am very happy with Pinion and would highly recommend them. All staff were amazing and a special call out to Caitlyn who called me when they had a last minute cancelation as she knew I was anxious to get in to have Ella seen by the vet. Love this vet!

Our vet tech was so sweet and helpful and the vet called and gave a great update. I felt very comfortable and like my pup was well taken care of

Everyone was very nice.