This survey no longer applies. COVID guidelines has changed everything. The shortage of staff has also... getting an appointment in a timely manner is a thing of the past.

Thank you so much for helping! We appreciate it!

Everyone is amazing! I appreciate you all! Thank you for always being able to accommodate my fur babies.

Exam rooms N/A

You all were great! I was planning to try three different vets for each of my dogs to see which I liked best but I was very happy with our appointment and will be scheduling my other dogs with you all. Special thanks to Amy for finding my husband s credit card in the parking lot and getting it back to me.

It would be great if furparents could accompany their furkids inside the building. Other vet clinics are allowing this again by escorting furparents directly to the exam room and requiring masks. Thank you for considering.

I was not allowed into the clinic due to the fear of the staff of a flu with a 99.99% survival rate. This is in reference to question 6. Reference to question 1 is that is two distinctly different questions, ie: it was NOT easy to make an appointment because the on line appointment maker would not allow me to take my ex husband OFF the account nor make the appointment, I had to call. Was the person friendly; YES, They were very helpful and actually took the ex s name off the account for me. Question 2. Wait time after calling was short BUT I did not like having to use my cell phone to call rather than being able to go in and tell the staff we had arrived. I do not give my cell number to businesses. 3. My main concern was his anxiety and screaming at me every so often for no reason and I was thinking it was dementia. This portion seemed to be put off as he as not exhibiting those symptoms at the time of visit.

love pinion and dr jennifer !!!

I am completely Satisfied and Jasper is getting better

Great service. Everyone was so kind and very through. Didn’t see exam rooms but I’m sure they’re very clean too. Thank you to the whole staff for your wonderful service!!

Polly was so happy when she came out. Thank you for everything!

As always, Dr. Davenport was very caring, kind and knowledgeable when he phoned with the exam results, and later, the lab results for my pet. I feel that my pet is in very good hands at Pinion Vet.

We were not allowed in the building so last question doesn’t pertain.

Everything was a 5 or Excellent

You guys are great, Bennie says he agrees.

Had a great experience was very pleased with everything they had a great attitude which is very important. Thank you Ken M

Jhetti Brown had a very successful visit to remove a wart. Everyone was kind and professional. The final paperwork was not accurate however: his stitch removal was scheduled for 5 weeks out ( which was changed after I called attention to it). I was also given another dog’s estimate for teeth cleaning by mistake. These errors in paperwork did concern me- it shows a lack of attention to detail. The biggest thing though is that Jhetti’s incision is healing well, so thank you kindly. On a different note, I must reiterate that charging between $1,400 and $1,800 for a tooth cleaning and potential extractions is absurd. I understand from the very patient receptionist with whom I already had this conversation, that, due to his age and murmur, extra charges are needed to cover the extra care taken. However, the cost is too high with the result being that he won’t have the work done at all unless the money can be found. I am wondering if other patients are in the same boat - it weighs heavily on my mind. Sincerely, Jan Brown

Really wish we could come into the office with our pet.

RE question 1, it was easy enough to make the appointment, but we had to wait a month.

Appreciate all you do. Miss seeing Dr Davenport.

Great service thank you

Simpsons and my experience with Pinion Animal Hospital was the best. Everyone was polite and kind and took good care of my pet. And we solve the problem :-)

Waited a good 15 minutes post-visit and payment to obtain visit documentation.

Please acknowledge the tech that came out to get my dog (Dazzle). She was so personable and professional. The dedication and hard work during COVID has not gone unnoticed. Thank you. V. Boyd?? #NotOneMoreVet ??

always a great experience. We felt listened to.