We really felt comfortable and well taken care of by the staff and doctor. Our dogs can be a handful so we always appreciate the extra patience and effort it takes in making them feel more at ease. Thank you!!

The staff was friendly and interacted with my pet. I thought that was very special! Our vet, Dr. Jennifer Jackson, is extremely knowledgeable about ferrets and went out of her way to research how much oil to give to them daily. She is great about giving us the options of possible tests to find the root cause of our pet s problem and letting us decide which tests to have performed after informing us thoroughly on what the tests entail. I have total confidence in her work.

Just since I’ve worked there, I feel like I’m more critical, but I would like to mention. I went into 2 paw and the room was NOT clean. There was urine and dog fur on the floor from the previous pet. The front desk lady who I don’t know or recognize didn’t even attempt to clean it, she literally pushed the fur into the corner of room. I understand people get busy, but if I was still working there I know I would’ve gotten a firm reprimand from my co workers. Please take the time to clean the room fully before a new client enters with their pet. It should be protocol. Sweep the room and clean the table. Other than that everything else was great. I miss working there sometimes. :( love all the pinion staff! Hope to see you soon! -Alina Raabe Washoe valley Nv

The older lady who worked the front desk went out of her way to put me down in front of others and was rude to the younger coworker working the front desk. The older woman was extremely knowledgeable about her job, but was very passive-aggressive and had no patience with her coworker. I wanted to get the heart worm medicine and tick medicine, but did not know whether I had enough money and I needed to know the cost. I asked her to “calculate everything” so I could see whether I had enough money. She took 15 minutes to number crunch and then handed me a piece of paper with a price that was about $245. I could afford that so I said I would get it. Then she took about her 15 minutes to get the prescription and process everything. She then handed me a piece of paper with nearly $500 worth of charges. She was haughty with me and said, well of course I had to add the exam. This was a simple misunderstanding on both sides. When I said everything I meant everything. She just thought I meant the medicine. So, I wasn’t made at that for misunderstanding, but she made it clear that she was mad at me and she blamed me for there now being a line and she made fun of me through facial expressions with a very big male customer standing to the left side of me. She had me apologizing, but really she owes me an apology. Everyone else who works there is perfect.

The entire staff is friendly, caring and efficient. Dr Davenport is thorough, practical and knowledgeable.

Office Staff and Dr. Thomas were pleasant, efficient, and a pleasure to work with. Always a pleasure to come to Pinion.

You guys are great! I am really going to miss this place when we move east this summer.

I really appreciated being able to get in so quickly.

The folks at Pinion Animal Hospital were great!

I love your Veterinarian Hospital! Everyone is so sweet it s so easy to make an appointment and the prices are affordable thank you so much

This was our 1st visit, and there will be more. We were very pleased with all aspects of the event.

I love Pinion Vet Hospital. They are all kind, caring, compassionate and wonderful.

Everything went well - no complaints!

Very impressed by Dr. Davenport and his entire staff. We found our new vet!!

As always, everyone at Pinion was great during our last visit. We continue to be happy bringing January to see Dr. Thomas and all of the staff there. Thanks for the kindness and great care! p.s. I rate Q2 lower because we waited a bit to see the Doctor, however, we were a same day appointment and it seemed busy with a lot going on - it was not a big deal and understandable.

Very happy with your care and service! I cannot remember my vets name - sorry. She was a young woman, very caring. She sat down and listened to me and took excellent care of my loud grouchy cat. You are my new vet!!

We’re very happy we found Dr. Tiffani Thomas she is absolutely wonderful and explains everything to us where we understand what’s going on. ??????

We appreciate the doggie bandannas with adaptil. It helped calm on our nervous dog.

Thank you so much for your attention and professional appearance, discussions about my dog s health issues, and kindness.

The wait time was very long. I was there one hour for a bordetella vaccine and for 2 dogs to get toenails clipped and annual glands expressed. I was expected to be 10 minutes early or they could cancel the appointment. I think they should respect my time the way they expect the customers to respect theirs. If they are running behind they could call and adjust the appointment time.

Always make us feel welcome and appreciated and are very kind to our dog.

still worried about Reno wound healing

This is an incredible practice with a wonderful staff and a wonderful set of doctors. I will never leave their care now that I have found them.

Rebecca and Dr. Thomas were friendly and caring toward my dog.

Don’t make appointments for Friday’s. IF dr. is running behind due to an emergency, keep us updated more than once.