Delta Lake Veterinary Hospital logo

Delta Lake Veterinary Hospital

98.26% Ratings based on 417 Reviews and Surveys on Yelp on Google Maps

Office Information

8723 Turin Rd.
Rome, NY 13440

Office Hours

Opening Hours Closing Hours
Monday7:00 AM5:00 PM
Tuesday7:00 AM5:00 PM
Wednesday7:00 AM5:00 PM
Thursday7:00 AM5:00 PM
Friday7:00 AM5:00 PM

Review( 204 ) : 101 / 417

Review by GracD

Everyone was as pleasant as

January 28, 2023

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Review By: GracD

Everyone was as pleasant as usual. Grace and Peter Dain

Review( 201 ) : 102 / 417

Review by DarrC

The only disappointment was

January 06, 2023

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Review By: DarrC

The only disappointment was you would NOT take my Discover Card as payment. Luckly I had enough cash to pay for the services.

Review( 199 ) : 103 / 417

Review by SherS

I’m very happy here. ??

January 05, 2023

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Review By: SherS

I’m very happy here. ??

Review( 193 ) : 104 / 417

Review by NancP

Dr Brockway spent time reassuring

December 06, 2022

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Review By: NancP

Dr Brockway spent time reassuring me about Baileys condition and options for treatment. I felt much better when I left (so did Bailey)

Review( 192 ) : 105 / 417

Review by PatrP

Delta Lake Vet staff including

November 28, 2022

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Review By: PatrP

Delta Lake Vet staff including Dr. Brockway are wonderful, they are detailed in explaining the pet care and want the best for our animals. They have always accommodated us when our pets needed immediate care, their professionalism is second to none! Thank you for all you all do !!!

Review( 189 ) : 106 / 417

Review by JuliS

Easy to get be seen didn t

November 15, 2022

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Review By: JuliS

Easy to get be seen didn t apply because I had an appt. Last month I had to wait to be told to come in so I did the same yesterday. Others came and walked in ahead. I didn t know that rule had changed. Great service for my furbaby!

Review( 188 ) : 107 / 417

Review by NormC

Always have a good experience

November 12, 2022

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Review By: NormC

Always have a good experience there. Good ,trustworthy people.

Review( 186 ) : 108 / 417

Review by DebbS

My neighbor, who is very close

November 04, 2022

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Review By: DebbS

My neighbor, who is very close to my dog wanted to come in the doctor’s office with me. They are only allowing one person to go into the examining room. For whatever reason you have for this, I think this rule should be changed. The past 3 years she was able to accompany me as she had concerns because she walks my dog snd takes care of him when I go on vacation. In addition, if the CDC does not require masks anymore then you should make it optional if masks are to be worn. Enough is enough. I love the convenience of your location and the care my dog gets, but I was taken aback that my neighbor was not allowed in the room. The room limitation to one person is unsuitable.

Review( 185 ) : 109 / 417

Review by BrigM

I have tried to click on the

November 02, 2022

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Review By: BrigM

I have tried to click on the excellent star for every question, but it won’t stay as marked. The service is and always has been outstanding. Everyone I have interacted with has been pleasant and kind to me and most importantly to my pet. Thank you all.

Review( 179 ) : 110 / 417

Review by KimG

Always a warm friendly yet

September 23, 2022

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Review By: KimG

Always a warm friendly yet professional staff. My dog has been well cared for at this office for over 10 yrs. now. They are wonderful

Review( 178 ) : 111 / 417

Review by StacB

Staff was friendly,kind, and

September 23, 2022

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Review By: StacB

Staff was friendly,kind, and helpful. Facility was clean. Almost no wait time. A pleasant experience.

Review( 177 ) : 112 / 417

Review by SharO

My pets are taken care in

September 22, 2022

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Review By: SharO

My pets are taken care in a very professional manner. My pets are very well taken

Review( 175 ) : 113 / 417

Review by StepV

As always, everyone was wonderful

September 12, 2022

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Review By: StepV

As always, everyone was wonderful and the appointment process was easy! Special thanks to Tess!

Review( 174 ) : 114 / 417

Review by KrisT

Excellent visit today.

September 02, 2022

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Review By: KrisT

Excellent visit today.

Review( 173 ) : 115 / 417

Review by SandT

I was very concerned when

September 02, 2022

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Review By: SandT

I was very concerned when scooter became sick. Doctor Brockway was wonderful in finding the cause and treating him. All staff took great care of scooter when he was hospitalized. Scooter and I are so thankful.

Review( 171 ) : 116 / 417

Review by TessM

What a great staff, ruff ruff

August 24, 2022

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Review By: TessM

What a great staff, ruff ruff had the best care and was well taken care of during his stay.

Review( 170 ) : 117 / 417

Review by CaroG

Very understanding and helpful

August 22, 2022

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Review By: CaroG

Very understanding and helpful

Review( 165 ) : 118 / 417

Review by GinaC

Ginger receives good care.

August 04, 2022

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Review By: GinaC

Ginger receives good care.

Review( 164 ) : 119 / 417

Review by TereJ

I have been a customer for

July 30, 2022

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Review By: TereJ

I have been a customer for MANY years and like the care given to my animals. Staff is always polite and courteous. Care for my pets is excellent!

Review( 162 ) : 120 / 417

Review by DannF

Thank you again for the great

July 29, 2022

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Review By: DannF

Thank you again for the great job.

Review( 161 ) : 121 / 417

Review by DonnW

Staff is always pleasant and

July 29, 2022

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Review By: DonnW

Staff is always pleasant and takes the time to answer my questions.

Review( 160 ) : 122 / 417

Review by Anonymous

Please review the text messages

July 29, 2022

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Review By: Anonymous

Please review the text messages you send regarding the appointments. It said to text when we arrive for the appt., but the text wasn’t answered. Then I was told we should CALL when we get there, then I was told we should just walk in when we arrive. Very confusing.

Review( 159 ) : 123 / 417

Review by GracD

Always excellent and you make

July 16, 2022

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Review By: GracD

Always excellent and you make our Kitties feel so special.

Review( 158 ) : 124 / 417

Review by ShirC

Thanks to Holly...pleasant

July 15, 2022

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Review By: ShirC

Thanks to Holly...pleasant and welcoming...

Review( 157 ) : 125 / 417

Review by BrenH

You are great and convenient

July 14, 2022

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Review By: BrenH

You are great and convenient Always there for me