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Advanced Pet Care

91.40% Ratings based on 1082 Reviews and Surveys on Yelp on Google Maps

Office Information

448 South Arrowhead Avenue
San Bernardino, CA 92408

Office Hours

Opening Hours Closing Hours
Monday9:00 AM4:00 PM
Tuesday9:00 AM4:00 PM
Wednesday9:00 AM4:00 PM
Thursday9:00 AM4:00 PM
Friday9:00 AM4:00 PM
Saturday9:00 AM1:00 PM

Review( 931 ) : 101 / 1082

Review by GeraG

No e

January 27, 2023

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Review By: GeraG

No e

Review( 930 ) : 102 / 1082

Review by FranG

You have an awesome staff

January 27, 2023

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Review By: FranG

You have an awesome staff and Dr

Review( 928 ) : 103 / 1082

Review by KyliM

Dr was so nice and the front

January 23, 2023

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Review By: KyliM

Dr was so nice and the front office staff was only one person and she was holding it down very orderly and calmly!

Review( 924 ) : 104 / 1082

Review by LuisS

Everyone was very friendly

January 18, 2023

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Review By: LuisS

Everyone was very friendly

Review( 917 ) : 105 / 1082

Review by Anonymous

Suggestions: staff might want

January 05, 2023

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Review By: Anonymous

Suggestions: staff might want to double check ID on new accounts to avoid typos. Otherwise, very good customer service.

Review( 915 ) : 106 / 1082

Review by CathR

I can get my dog in fast for

January 02, 2023

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Review By: CathR

I can get my dog in fast for shots but, I can’t get her in when she has a medical situation. I mean an appointment is scheduled too far out.

Review( 913 ) : 107 / 1082

Review by Anonymous

The lady at the desk was suppose

December 29, 2022

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Review By: Anonymous

The lady at the desk was suppose to give me a stich removal date and she did not

Review( 912 ) : 108 / 1082

Review by ErinR

Staff is so nice and caring

December 24, 2022

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Review By: ErinR

Staff is so nice and caring

Review( 910 ) : 109 / 1082

Review by TherM

The staff was very knowledgeable

December 22, 2022

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Review By: TherM

The staff was very knowledgeable and friendly in-person & on the phone. Thank you for taking such good care of our Buddy!

Review( 909 ) : 110 / 1082

Review by BarbM

Good care

December 22, 2022

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Review By: BarbM

Good care

Review( 907 ) : 111 / 1082

Review by DianV

I’m please with the services

December 22, 2022

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Review By: DianV

I’m please with the services there. Affordable and no long wait times. Doctor did an excellent job on my pet (spaying). I plan on going back for other services.

Review( 906 ) : 112 / 1082

Review by PaulA

Everyone was great

December 20, 2022

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Review By: PaulA

Everyone was great

Review( 904 ) : 113 / 1082

Review by Anonymous

I was very disappointed with

December 17, 2022

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Review By: Anonymous

I was very disappointed with services this time around. We recently adopted from the shelter and were sent here for vaccines and neutering. We dropped off at 8:15 am as requested and we were told we would receive a call between 10-12. By 11:15 I hadn’t heard so I called. I was told there had been an emergency and that my dog was the only one not seen but that he’d be ready by 4:30.i was told they would call and go over a list of services as options. I declined but she said they had to formerly call and go over the list. I got a call at noon and again, declined everything. I was told I would owe $7 and some change. I called at 3 and was told he was still not seen and would be staying the night. No courtesy call to me whatsoever. I was told I could come in anytime the next day and he would be ready. I went at 1pm and still spent an hour waiting. Then I was charged $60 for a pain shot I did not request, I had to argue this and wait for another phone call to another department. This was a worker error not mine. There was no apology either. The computers were crashed. The blond receptionist was very apologetic and sweet. The other receptionist acted like I was an inconvenience along with some other staff I observed who walked around non chalant with no sense of urgency for their job towards myself or the others in the waiting room who had also been waiting even longer than myself and still there when I left. Very poor customer service, very slow despite the one receptionist mentioned above who was polite and has been working here a long time because we also adopted 2 dogs a little over a year ago and she was here then.

Review( 903 ) : 114 / 1082

Review by DeniB

Staff was great.. I made another

December 17, 2022

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Review By: DeniB

Staff was great.. I made another appt with my dog due to me looking for a new vet

Review( 901 ) : 115 / 1082

Review by PeteA

Great as always! The appointment

December 14, 2022

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Review By: PeteA

Great as always! The appointment though took much longer than expected. Wasn t expecting to be 2.5hrs for the 3 cats but perhaps that was an issue with my expectations. Otherwise, staff and everyone were friendly, great attitudes, and spent plenty of time explaining things. The cats made it to their international destination without too much fuss.

Review( 900 ) : 116 / 1082

Review by RobeD

Love the chairs outside!

December 11, 2022

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Review By: RobeD

Love the chairs outside! Owning Cujo and all. Maybe an awning of some sort in the future. Didn’t know what color of the stars was correct. But I give a five star on all questions. Got my boy neutered and vaccinated. Now it’s time to train him to be a decent member of dog society. Thank you!

Review( 899 ) : 117 / 1082

Review by DaniR

They Were Very Professional

December 10, 2022

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Review By: DaniR

They Were Very Professional & Very Polite.Excellent Customer Service!!

Review( 897 ) : 118 / 1082

Review by DianV

I tip my hat to the receptionists.

December 08, 2022

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Review By: DianV

I tip my hat to the receptionists. They handled constant ringing phones and incoming clients well under pressure. Keep up the great work!

Review( 893 ) : 119 / 1082

Review by DevG

After going to the humane

November 21, 2022

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Review By: DevG

After going to the humane society & getting turned away because someone there gave me the wrong info, we were frantic. They gave us the phone & address to your clinic, so we drove over & told them our situation & after checking with the doctor, he said he would take mama cat. She is a feral & has had 2 litters, one in the bushes(they all died) the next on our patio, in a comfy heated box. We wanted to help this precious girl and get her fixed, we are still trying to find homes for 2 babies. I didn’t know what I was doing but we got a trap on loan from YAPS & I was so surprised I caught her! Thank you Dr. Post for taking her and a special thank you to the front desk for talking to Dr. Post! I don’t think I could have caught her again! You guys are the best! ????

Review( 888 ) : 120 / 1082

Review by RobeD

I was very happy the way whoever

November 12, 2022

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Review By: RobeD

I was very happy the way whoever did them trimmed my dogs nails. I asked please make sure the nails get trimmed while Foose was under. He does NOT like his feet touched. I asked to make sure the dewclaws are short. Very happy! Good job ya’ll!

Review( 886 ) : 121 / 1082

Review by BethB

I appreciate meeting Moses

November 08, 2022

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Review By: BethB

I appreciate meeting Moses who takes care of Sammy. I feel very confident knowing Sammy is under his care. The young lady who brought Sammy out is delightful and knowing she also cares for Sammy is wonderful.

Review( 885 ) : 122 / 1082

Review by Anonymous

Great staff and service.

November 08, 2022

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Review By: Anonymous

Great staff and service.

Review( 883 ) : 123 / 1082

Review by BritH

I loved this facility. I felt

November 07, 2022

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Review By: BritH

I loved this facility. I felt very safe leaving my pet in your care. Her nurse, Katelyn was AMAZING! I felt very at ease and she made the process very easy. The vet kept me updated on the surgery and the office called as soon as she was out. I will definitely be bringing my pet back! Thank you!!

Review( 882 ) : 124 / 1082

Review by ManuH

Friendly always.

November 07, 2022

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Review By: ManuH

Friendly always.

Review( 879 ) : 125 / 1082

Review by JuliK

I appreciate the service I

November 04, 2022

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Review By: JuliK

I appreciate the service I received in your facility. Thank you.