I cannot say enough good about their caring and care. As a healthcare professional myself I recognize the commitment. I thought the world of Brad Frank and his care. I feel the same about his colleagues . I trust them.

I hope you plan on ending this policy of keeping the humans outside in the parking lot asap. Too paranoid about covid apparently. Still?!!

Re #6, did not go into office because of covid protocols.

I didn’t like sending my Cats in without me, they need to hear mom’s voice.

Thank you! I am so grateful you all were so willing to help my cat, Prince Jess, with his claws hurting his paw pads. By 7 p.m. that same day, he was a comfy camper, and he’s back to enjoying “roaming” inside the house.

Put on waiting list. Received a cancellation one week before appointment. Excellent staff interaction.

Not sure how to mark these stars. Top rating on all areas. I love the tech that comes to get Scarlett and trims her nails. Scarlett loved her.

I think every single person who talked or met with me was exceptionally friendly and helpful. I also liked hearing I was doing a good job taking care of Stella! Thank you for your good work.

The service was great as always and Ginger was happy to go in the office, unlike our trips to her vet in town.

You all are amazing!!

Thanks for your continued service.

The staff is very friendly!! The appointment was timely and Dr. Rogers goes over and above spending time to discuss findings and treatments! Thank you for doing a great job!

I gave the office facilities one star since we don t go inside at this time.

Not easy during these times but thank you.

Thank you very much for taking excellent care of my cat Sid

It was a great experience and Lucy received excellent care as always. Thank you Dr. Dix and the wonderful staff!

Thank you for always making time to see our dogs when it is convenient for us. Always a friendly staff and I love Nancy. She is always so sweet and kind. Thank you for taking such great care of a fur babies. I always recommend you to all our friends and family. A great friend of ours just star coming to you and she loves you guys also

I’ve used the Jacksonville Vet Clinic since the first day Dr Frank opened it. We miss him. But he chose his successors well:)

Totally satisfied as always. Thank you

Staff and Doctors are always friendly and professional. This time my dog needed emergency surgery. They saved his life, and he is recovering quickly. Thanks for keeping our family whole, and making 2021 better than 2020!

We called the Vet to see if they could get our sick puppy in and the got her in and took care of Cheyenne ASAP and today she is a happy puppy.

The staff was so kind and helpful, right away I felt like my puppy was in great hands! I’m so glad I found this vet!

I loved how easy it was to get my pup in, even as an emergency and never being seen in the office before, the staff was very quick at fitting him in that day and the care he received was exceptional.

Thank you for setting up our appointment so quickly!

I couldn t believe the time that they spent explaining things to us. Even drawing a diagram so that we understood what she was saying. Standing outside in the cold and it s barely 40 degrees and windy and cold. Came out several times to give us more information. I will definitely be coming back here instead of going to our other vet.