No thanks ??

Always a wonderful experience with a great knowledgeable and friendly staff! The dogs love it too :)

First time there...will be back!!!

I waited and was patient for a long time while the techs conversed back and forth with the doctor who was behind the door. The techs were sweet and apologized for all the confusion but I grew frustrated as I overheard their conversations with the doctor and then got to hear it again from the techs. I would of appreciated the doctor coming in and explaining things. I filled out my paperwork but it didn t seem as though the techs or the doctor took the time to read over it as I had to leave my dog for several more hours because they didn t realize she was on a thyroid pill for the blood draw. The doctor probably visited no more than 5 minutes. I had been anxious for this blood draw to be done and to get the numbers to compare last month s. I was unaware that they wouldn t have results that day and said I would have to wait about a week. After not hearing anything for about a week and a half I call over and get told that she was on vacation which was then corrected to a family emergency and that she wouldn t be able to give me the results for another 4 days or another doctor could look over them but that would take time for them to look at the chart and it just went on and on. I finally get in touch with her with a short conversation with everything sounding like they are great but no resolutions of steps forward...just more blood draws. My overall conclusion is there is a huge lack of organization which is then felt heavily on the client who is pouring their heart and money over to you to help and direct their ill pets. I don t expect a lot but I do expect answers and resolutions that I don t feel like I need to be responsible to dig from this office from dozens of phone calls.

I understand that wait time is difficult. I have a difficult pet. The longer the wait the more it stresses us. Thanks for your concern with this aspect!

I can t thank the staff enough for getting us in so quickly on a Saturday. We had a very sick doggie that needed medical attention. Two days later and she is almost back to her normal self. Thank you again!

Very impressive for my first visit with Tobi at the Clinic. The staff was very knowledgeable about my dog and caring for her. Her surgery went so well that we decided to have her boarded while my husband and I went on vacation.

Great experience! Very friendly staff and vet!! Will be using you all from now on! Thanks!!

I am disappointed that after over $200, I still don t know what the problem is with the dog.

I was unable to rate with stars on my phone but I am so grateful that you allowed me to come without an appointment. My dog was kicked by a deer and your staff was so friendly and efficient! I would have given you guys the highest rating if I could have gotten it to work! Thank you again … nice to be able to rely on you in an emergency situation!

Great staff great service, really helped Gracie

Great staff...very convenient..good price..

It was an awesome first experience for both us and our puppy, Jazz. Will definately be bringing her here for everything.

For pets that are loud or easily excited, there should be a better way to check out. That way it doesn t unnecessarily upset other pets.

Not sure if they receive emails well.

Very pleased our dog Duke is doing much better.

I have taken my pet here for six years. Always happy with staff and service. Would recommend to anyone

You guys ROCK!

Such sweet caring staff. Chelsea was exceptional. She was so good explaining and helping me with my new Nuggett!

The people working there are the seeetist, friendly, and helpful staff I’ve ever met

Very pleased with the service.

Great experience! We’ll definitely continue using you as our Vet!

Many thanks for seeing my sick dog even as she had never been there. Everyone was very kind and helpful.

We were very pleased with everyone we were in contact with. Every staff member was friendly and helpful. Also this was the first time seeing Dr Hay’s and was extremely pleased. Hope I spelled her name correctly.

All aspects of this visit were extremely satisfactory.