We truly appreciated the availability of an appointment for Hutch. The entire staff was polite and professional. The ability to be in the exam room to discuss concerns and symptoms was a true blessing since it was Hutch s first time at Surf Paws. We plan to make Surf Paws our new Vet Provider for both Hutch and his litter mate Starsky. Top notch!

Wish I could of gotten an appointment sooner, otherwise great facility and staff!!

Everything was excellent from the beginning to the end. The office staff were very friendly and professional. Thank you!!!

Very friendly staff! Thank you Dr. M for always remembering Chibi & Harry! You certainly make them feel comfortable! Chibi especially is always happy to see you. Sorry, can t say that about Harry though. He doesn t like vetenarians!!

Service was excellent. Mahali

Always professional and friendly. Buttons feels comfortable with your staff. Although we have moved into town, we stay with surf paws because you always take good care of him.

Mahalo for the extra time and effort Dr. M and staff took to allow a follow-up visit to have Sachi s ears and teeth checked. Re: item #5: Already familiar with the procedure

Thanks for seeing Thomas ??

Everyone was really kind and friendly. I loved being able to make an appointment online as well. Thank you!

Everyone is so caring and friendly!

It would be most helpful to have a discharge summary with reason for visit, diagnosis,and discharge instructions. Thanks for your attention to our dog Tulip.

I am so glad i changed vets to Surfpaws. These folks are wonderful,and as a lifelong pet owner I am so relieved to have found a practice that has it all!

As always, Dr. M was patient and answered all my questions. The staff is always pleasant and efficient.

Doctor M was awesome, she answered all questions/concerns. She was very welcoming to both Kona and his human. We look forward to continuing our care with Surf Paws!

Quick, convenient , friendly!

Very lucky to have you providing the care Ginger needs. Thank you all so much!

The entire staff always takes such great care of our girls! Makes us feel so much more at ease. Even though we moved into town, we will continue to bring them to Surf Paws!! Thank you!!

You guys are the best!

I always feel welcome and comfortable in your office. Dr M and staff are very friendly and very helpful. Thank you for your support

This is the very 1st time I have ever adopted a dog. Your practice was listed providing a complementary exam within the 7 days after the adoption. I was hoping for more information regarding the medication listed on the dog s medical summary report provided by the Humane Society (Nexgard & Heartgard, etc.) that we were told to follow-up on. So far I still don t know how to obtain more medication for my dog and how frequent he needs to take it etc. What is the approximate cost, etc? All I know is that I am suppose to come back for a booster in a few weeks. One or two, not sure. Also I am not sure the approximate cost of this follow up visit and the vaccine boosters. Being a first time dog owner, I would appreciate being provided with this kind of information so I can be more informed and make appropriate decisions. Also my address was misspelled, so not sure how that happened.

The checkout process was a bit of a mess. I was trying to confirm the billing but the girl wasn’t able to explain it or understand what was going on. She seemed overwhelmed as there was people waiting behind me. Also someone brought out my dog after the procedure before I could get an explanation and before payment. Another dog in the office was trying to play with my dog was in no condition or mood for. I feel that they shouldn’t have been brought out to the very end after I paid and had free hands to hold and everything was explained to me so that it was a more safe and organized environment for my dog.

Really appreciate that we were seen promptly!

Thank you so much for taking care of the furry kids. Wonderful customer service coupled with a caring approach to each pet.

As always, our visit to Dr. M was pleasant and positive. I would not take my dog anywhere else.

Everything was excellent. Thank you!