96.94% Ratings based on 2797 Reviews and Surveys on Yelp on Google Maps
Office Information
Office Hours
Opening Hours | Closing Hours | |
Monday | 7:30 AM | 5:30 PM |
Tuesday | 7:30 AM | 5:30 PM |
Wednesday | 7:30 AM | 5:30 PM |
Thursday | 7:30 AM | 5:30 PM |
Friday | 7:30 AM | 5:30 PM |
Review( 2430 ) : 201 / 2797
November 12, 2021
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best vet clinic and doctors I have ever taken my animals to. Dr. Gill is the best! The staff is great. Sandy is always pleasant and most helpful and Jamie is great as well. The vet techs are also very helpful and seem to be very thorough. I like the follow up phone calls.
Review( 2427 ) : 202 / 2797
November 12, 2021
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Buddy is not a ‘people’ dog. We explained this to the ladies who came out to the waiting room to give him his shot. Because of how they approached him, he felt threatened. He would not have been as threatened if 1) they would have taken the time to calmly meet him and 2) not corner him. They should have let us help them with making him more comfortable rather than the way they handled him. As it was, he got very scared of them. I think he felt ganged up on.
Review( 2424 ) : 203 / 2797
November 07, 2021
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Dr Dixon was great! She paid attention to my dog and listened to my concerns.
Review( 2421 ) : 204 / 2797
November 06, 2021
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LOVE GEM CITY VETS! My pets are always well taken care of! Never have to wonder if they will be or not! Thank you!!
Review( 2420 ) : 205 / 2797
November 03, 2021
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Thanks to Dr Walker and her staff for taking time, for a thorough workup, for explaining options, and for their care for Bear. My sister recommended your practice with great reason!
Review( 2419 ) : 206 / 2797
October 30, 2021
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Great care. My dog is overweight and I was given the tools to try and address this issue. Thanks
Review( 2413 ) : 207 / 2797
October 24, 2021
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Crystal has worked with scrapper for years trying to over come his fear for the vet, we had a really good visit! I appreciate her commitment so much! All the staff is courteous and attentive! I recommend this clinic to all who have furry companions!
Review( 2411 ) : 208 / 2797
October 23, 2021
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I was very impressed with the appointment
Review( 2409 ) : 209 / 2797
October 22, 2021
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Amazing explanation of what was going on and next steps and smart ladies!
Review( 2407 ) : 210 / 2797
October 18, 2021
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As a new client I was thrilled with how quickly I was able to get an appointment. All of the staff were very kind and listened to my concerns. Everything was explained clearly and thoroughly. Price was very reasonable. Very happy with my visit and will continue to come for future veterinary needs and appointments.
Review( 2404 ) : 211 / 2797
October 15, 2021
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You were terrific. I’ve never needed to board my dog, Arlo, and you were great about getting her in! Thank You very much! Pat Newbern
Review( 2400 ) : 212 / 2797
October 08, 2021
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I have no idea if my choices were accepted, nothing happened. Just wanted to say I love this place and highly recommend it.
Review( 2395 ) : 213 / 2797
October 03, 2021
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Love everyone here! Great staff! Great vets!
Review( 2394 ) : 214 / 2797
October 02, 2021
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The best Vet in the West!
Review( 2393 ) : 215 / 2797
October 01, 2021
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Always excellent service and kind and compassionate staff.
Review( 2390 ) : 216 / 2797
September 30, 2021
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Even tho it was heartbreaking to have to have my kitty s lower left mandible removed, everyone couldn t have been kinder and provided extra special care with him. I just hope that recovery will go well and he has a new life as normal as possible.
Review( 2387 ) : 217 / 2797
September 22, 2021
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We were traveling through the state and needed our dog examined on an emergency basis. The office fit us in and saw us almost immediately. So, thank you!
Review( 2386 ) : 218 / 2797
September 20, 2021
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The best place in town!
Review( 2385 ) : 219 / 2797
September 20, 2021
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Was surprised to find out Shilo s the shot went from $114.00 to $142.00 in 3 months. It is what it is but I had told my husband to figure on it being $114.00. He took her this time instead of me. It did help almost instantly though so I am happy about that. Thanks for being there for her.
Review( 2378 ) : 220 / 2797
September 13, 2021
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Amazing and they were thorough in answering my questions
Review( 2377 ) : 221 / 2797
September 11, 2021
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The receptionist was very rude about the fact I didn’t have my old dogs shot records.
Review( 2374 ) : 222 / 2797
September 10, 2021
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I brought my puppy in for a heartworm check and the staff was very busy (understandable, and I m sure, not predicted). We were in the office for more than a half-hour, which isn t a big deal for me, except I was told it would just be a few minutes and my puppy spent the whole time feeling. It may have been helpful to know we d be there longer because I could have prepared for a half-hour training session. From now on I will bring treats, but I wonder if it might be possible for the staff to have placed us in a room while we waited so that my pup wasn t anxious and over-excited every time a new client entered or left?
Review( 2372 ) : 223 / 2797
September 06, 2021
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Thanks for the exceptional care we received.
Review( 2371 ) : 224 / 2797
September 04, 2021
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I have absolute confidence in the doctors and staff at Gem City. I m so very grateful for their competence, professionalism, and caring ways. Thank you!
Review( 2369 ) : 225 / 2797
September 03, 2021
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A sudden K9 eye incident demanded attention and Gem City made time amongst scheduled appointments to evaluate our dog. Field grass seed was removed from the eye but had scratched the eyeball requiring medication. We’re thankful for the immediate attention as waiting until the following morning could have had tragic results.