Was pleased and satisfied with the service.

Clinic accommodated me the same day I called which I really appreciated and also called to follow up to see how my dog was after getting his shots. Amazing.

It is a great place for our lovely pets. I ve been with them for over a year and I love their service and the all the professional service they give to my little 4patas !

I’m happy you are in our neighborhood! Easy to get to. Vets and staff have been very helpful and are good at putting our cat (and us!) at ease. I was relieved to know there was a same day appointment when I had a concern.

The veterinarian we saw was professional,friendly and informative. He gave me all the information without pushing anything on me. The experience was perfect from beginning to end thank you

I would like to rate all six categories as five stars but I am unable to with this particular survey format. It will not allow me to select a star . It does not work on my smartphone, neither on my computer. Thanks for taking care of my doggy!

I’m not sure if my answers we’re registered. This highlights my only major constructive observation which is that the administration side can use more attention; there are still ongoing problems with the website and there’s has been confusion tracking orders and appointments

I LOVE THIS CLINIC FOR KIRA ..THE VET AND STAFF ARE ALL GREAT...WISH THEY ALSO HAD GROOMING

A wonderful experience! Thank you for your exemplary service and care:)

I put excellent for all but I do not think it registered

I would like to say that the staff at Bloor West Village Animal Hospital are very friendly and take very good care of my 2 cats George and Jerry when they have their nails trimmed. thank you so much!

Dr Chris OToole and his staff are professional, yet friendly and answer questions and address concerns

We were very pleased with our visit to BWV Animal Hospital, as well as the follow up phone call.

No issues.

Tara and Chris were very helpful! Wonderful staff, very quick and on point service! Both Cookie and Mochi are thankful! :D

The team at Bloor West Vet Hospital are wonderful, always so helpful!

Love my vet Chris and his team. Professional, courteous service always given to my pack!!

Everything was great, dispate the consult price which is expensive for approximately 3 minutes.

Extremely satisfied with everyone.

great service!Thank you.

I am so grateful for the care that Dr. O Toole Provides Apricot. She feels safe with him and he always works creatively to solve the issue, coming up with different solutions to the same issue until it is solved. We could not ask for a better person to provide care for Apricot.

Always quick and easy, and feel informed of my choices. I also love that there is no hard sell on services.

Our appointment was excellent and very informative. We are first-time dog owners so it was great to get such useful info and guidance!

Love the entire staff, we have received excellent care and follow up each time. Thank you!

My dogs have been patients at The Bloor West Village Animal Hospital since it opened. Excepting for one glitch years ago, I have found the front desk staff to be friendly, helpful and efficient. The veterinarians and veterinary technicians have all been very professional and knowledgeable. The technicians have been good educators around the care of my pets: from post-operative instructions to teeth-brushing technique. The veterinarians are impressive. They have made accurate diagnoses, or when not able to, have consulted one another and/or made appropriate referrals. My last visit with Dr. O’Toole was for a wellness check. Dr. O’Toole was thorough and listened carefully to my concerns and questions. He offered the latest information about vaccines and answered my questions regarding parasitic prevention medications. He took considerable time helping me with my worry around my dog’s weight gain. We were able to come up with a detailed, workable plan to enable me to reduce her weight to a suggested target goal. I feel very comfortable having my pets cared for by the staff at BWV Animal Hospital. They have an up-to-date, clean facility and I appreciate their holistic approach to veterinary care.