Everything was efficiently scheduled and carried out promptly. Lexi was happy and the staff and Chris O toole are very communicative and followup was great. Thank you all at Bloor West Village Animal Hospital.

Outstanding advice from the veterinarian.

Due to COVID related changes, it was difficult to get an appointment in a timely manner, it was very difficult to drop off our dog (in fact we stood in the door way for almost 20 minutes while being surrounded by bees and even though our car was parked right out front we were not permitted to wait in the car) and it was difficult to speak to the vet as phone calls were not scheduled but relied on us to be available when they were, since I am also working this phone tag created a barrier to effective communication. The staff tried very hard to make these situations better and were very friendly however still challenging. Thanks for the opportunity to provide feedback.

Great adaptation to distancing, the process is clean and seamless

I am very satisfied with the service and care provided.

Everything was 5* excellent!

Friendly convenient and local. A pleasure to deal with. Appreciated follow up.

As we dealt with a very challenging situation with our dog Maui Chris and his team were amazing. They communicated very well with us throughout the process and I felt well supported by them. Best vet I have ever worked with and I have had animals for over 40 years.

It was such a friendly and positive and practical experience. As always. Thank you so much for taking such good care of Hurley and of us as his caregivers!

Hello, I thought your service was excellent! will definitely come back with Tio to get his teeth cleaned.

We arrived 15 minutes ahead as per instructions, but we then had to wait outside in the heat until 9:00 a.m. because of COVID precautions. I am guessing that the email asking us to come early was a pre-COVID email. That is the reason for 4 stars in question 2. Other than that, everything else was spectacular. Thank you for taking on Ziggy as a patient. Don & Mary Lou

Under the current circumstances with COVID-19 I felt the staff did their best to provide a good service.

I love the customer service I recieved at your vet s office. Best vet I ve ever had and I ve had animals for 30+ years. Thoughtful and great follow up!

The staff at BWVAH are always kind and compassionate . We love bringing our pets here, and will continue to recommend them for care!

Overall, very good experience and professional and friendly service.

Thanks for taking care of my fur baby Balsam!

Thank you so much for all the care you give to our beloved cats George and Jerry ??

Thanks for cutting my kittens nails.

My only issue with this appointment was that on 3 separate occasions before the appointment, I had confirmed that all vaccinations were included in the $75 fee for the kitten wellness exam. I was quite shocked to then learn AFTER the session, that the rabies vaccine is an extra cost. Luckily, I had the funds to cover it but I wish that there had been more transparency there, especially since I spoke with 3 different people before the appointment.

I would have liked more information about what to expect as Kalie came out of the sedation. I went on line and found out her anxiety was normal but it would have been helpful to hear from you before we got home with Kalie. Thank you.

Thank you so much for going above and beyond for Ginger. Seamless medical transitions to night care at emergency on Norseman as well. Very grateful.

Everything went well.. thank you! :)

Super helpful with our first ever visit a s first ever dog (with a tick bite). Even with weird social distance phone /drop off we are really happy with the service and calm you gave us. Thanks. Kristi

Bloor West Village Animal Hospital is the best!

You guys are great! We are always so happy with your service and love that you always check in on our little guy :)