Great experience as always. All the staff were extremely friendly.

it is very hard to get a quote from your desk staff regarding treatment. They say they will check and call me and let me know which never happens. Alsoi have to explain the whole situation to every front desk Person and communication seems to be lacking

Thank you for your excellent level of care and consideration, I will be sure to suggest your services to my clients and friends in the neighbourhood! Keep us the awesome work!

Very happy with Dr Selena and the other staff members.

Very pleased with the entire process.

The staff was amazing in helping my pet. Patient, understanding and knowledgable.

My dog had to go in for an emergency and I am so appreciative of the help that we received. We definitely had a best case scenario outcome. I really appreciate being seen right away so that this could be the case.

I know my dog is not easy to exam because he gets very anxious, but this was the first time that my dog got muzzled and that was a very stressful experience for both of us.

Tara is amazing thanks for the shout soother suggestion

Excellent all around!

I chose EXCELLENT for every question, but I am not sure if it went through. I love this animal clinic, the people are so friendly and my cats are so happy when they get their nails trimmed, my curtains love it too, LOL. thanks everyone for doing such a great job in taking care of our beloved pets.

Move the weigh scale close to the seating area. Place a simple carpet runner adjacent to the reception counter to encourage vision impaired or skittish dogs to move forward towards the exam in room.

I’m not sure clicking the stars worked but five stars all around. Great service all around. Thank you. Trenna Keating

I had a very pleasant experience. Its a clean facility and the staff are kind and love listening to all your pet stories.

Thanks! Excellent experience overall!

music in the waiting area.... water for cats and dogs

Tech did a great job with nail trim, quick and right length. Waldo seemed to like her too! :)

Just as best as we expected.

Thank you for your loving concern for Peanut!

We ended up waiting 30 minutes for our appointment due to an internal miscommunication. Perhaps new staff, but the process was a little confusing. I was not explained the bill. I think that should be done every time. To me it shows you stand behind your fees and are able to explain them (confident and proactive), versus hoping we will not ask about them (confrontational).

The only suggestion would be to ensure staff at the desk ensure we are fit in if our pet is ill whether an appointment or not. I could be wrong but it seemed I was told only one appointment open which made me nervous I would not make it. If the animal is ill and you need to be seen confidence in this needs to be relayed on the first contact on the phone.....otherwise 5 for all!

There have been times I have been slightly unhappy with the service from the receptionist staff. Wrong kind of food being ordered, being unable to tell me prices on the foods on the shelf by the desk without taking several minutes to look it up. And sometimes we just seem to have miscommunications that end up costing us time or once having to make multiple transactions because things were forgotten on the bill. They are very nice But it would be great if a little more attention was being paid to detail.

Yojimbo loved to walk around.

Would love an estimate of how long the appointment will be when it s booked online. Like an estimation of how long a standard wellness appointment would last, with a caveat that things could go longer if there s delays or whatever. Just good to know for building it into my day, especially as a first time pet owner and first time visitor to your location.

Quick efficient and very friendly service always