97.06% Ratings based on 1129 Reviews and Surveys on Yelp on Google Maps
Office Information
Office Hours
Opening Hours | Closing Hours | |
Monday | 9:00 AM | 6:00 PM |
Tuesday | 9:00 AM | 6:00 PM |
Wednesday | 9:00 AM | 7:00 PM |
Thursday | 9:00 AM | 7:00 PM |
Friday | 9:00 AM | 7:00 PM |
Saturday | 10:00 AM | 3:00 PM |
Review( 257 ) : 326 / 1129
May 29, 2018
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I was able to get a weekend appointment with only one day s notice, which I appreciated. The reception staff and Dr. Serena were very kind and friendly and provided lots of information. Excellent all around.
Review( 249 ) : 327 / 1129
May 10, 2018
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All the answers to the survey are an Excellent just couldn t figure how to show this on your platform here:) Ty is doing fine and the medication prescribed is working. Thank you for the speedy and courteous visit.
Review( 246 ) : 328 / 1129
May 08, 2018
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Excellent service as always!!
Review( 243 ) : 329 / 1129
May 05, 2018
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Serena was such a wonderful vet!!! She did a fantastic job explaining things
Review( 242 ) : 330 / 1129
May 03, 2018
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Greg and I (and Riley) think you guys are a fantastic vet. I remember booking the first appointment and the staff member I was talking to said don t you want to know the price before confirming? . I was shocked. I had never been to a vet that had been open and upfront about pricing before. Your staff are so friendly and professional. I have seen you guys sit on the floor and play with scared puppies and help people who are leaving their pet for the last time. Riley LOVES you guys. Every time we walk down to High Park she pulls to try and visit. I always give rave reviews when friends ask about a vet. I am happy for you to post this or ask to give a testimonial.
Review( 240 ) : 331 / 1129
May 02, 2018
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Everyone was very friendly.
Review( 239 ) : 332 / 1129
May 02, 2018
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Doctor Serena is really good ! We loved her.
Review( 237 ) : 333 / 1129
April 29, 2018
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I liked the new vet Serena.. took the time to explain everything. ??Tania
Review( 231 ) : 334 / 1129
April 24, 2018
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Great service, we are very happy with the team and the level of professionalism. My favourite part is that everything is explained to us, nothing is pushed on to us, we are given choices and I never feel like I am being ripped off. Wonderful doctors. Last lady we ve seen was a pleasure to talk to :) I took off one star from was the staff friendly and helpful to you , not because the staff is not friendly, because they are, but I find that the two ladies at the front desk are not very proactive . This happened to me number of times, when I come out the office after the appointment and walk over to the front desk, I can stand there with my wallet and none of the ladies initiates a conversation or offers a bill, they look pass you as if you are air. Every time I had to be the first one to say ehm...I would like to pay my bill? . They are very nice otherwise, but I just find it very odd that they are ignoring somebody standing right in front of them.
Review( 230 ) : 335 / 1129
April 23, 2018
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The service and treatment our greyhiund, Tux get from your office is worth the travel from Whitby . Tux had been under the care for more than 6 years and we are very happy. Thank you very much.
Review( 228 ) : 336 / 1129
April 21, 2018
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We really do love your clinic.
Review( 227 ) : 337 / 1129
April 21, 2018
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All good thanks for the care. You’re always available and accommodating.
Review( 226 ) : 338 / 1129
April 21, 2018
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The staff here went above and beyond to help me. Whatever the outcome I am forever grateful
Review( 224 ) : 339 / 1129
April 16, 2018
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I ve never been given such a thorough and thoughtful explanation of my pet s care. What a terrific experience. Thank you!!
Review( 217 ) : 340 / 1129
April 09, 2018
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Maple and Squish bounced back really quickly and we look forward to being a long term client with the Bloor West Village Animal Hospital!
Review( 216 ) : 341 / 1129
April 08, 2018
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Chloe and I had a great time with Dr. Chris. She so looks forward to her annual visit and has things done to her that are never even discussed with her at home. It is all just one grand surprise! She LOVES getting dumped into her carrier and going for her annual car ride where she gets to howl as if she is being tortured. Once home she hisses at me and gives me the evil eye reminding me in her oh so gentle way to take the carrier to the lock up so she doesn t have to see it again for another year. It is all so joyful. Thank Gawd for Dr. Chris and the amazing staff! Cheers!
Review( 213 ) : 342 / 1129
April 02, 2018
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There seems to be changes in staff each time we visit. Perhaps you can have info in the clinic (and website) about current staff names and roles.
Review( 212 ) : 343 / 1129
March 31, 2018
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Best vet I ve been to! Serena was very patient and answered all our questions for our first-time visit. The price that we were charged was also very reasonable and significantly less than other vets I ve been to in other cities. I m very glad that we found such a great vet in our neighbourhood.
Review( 206 ) : 344 / 1129
March 19, 2018
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The person I spoke to on the phone when making the appointment quoted me a lower price for the exam/vaccination and what was included.
Review( 202 ) : 345 / 1129
March 06, 2018
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I love taking my 2 cats George and Jerry to Bloor West Village Animal Hospital for their monthly nail trims. The staff is so friendly and I really appreciate the quick and expert service that I receive. thank you very much for taking such good care of my boys.
Review( 201 ) : 346 / 1129
March 05, 2018
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Love the staff ??
Review( 192 ) : 347 / 1129
February 05, 2018
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Everyone is so friendly and really care about the pets..
Review( 184 ) : 348 / 1129
January 28, 2018
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I couldn’t be happier with the ongoing service provided to me and my pet.
Review( 183 ) : 349 / 1129
January 26, 2018
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CHRIS WAS WONDERFUL. AT FIRST HE WAS IN A RUSH TO EXPLAIN THINGS AND THERE WAS SO MUCH INFORMATION I HAD TO ASK FOR HIM TO SLOW DOWN AND REPEAT EVERYTHING TO ME. LOL. HE WAS SUPER NICE ABOUT IT ALL. MY DOG LULU WAS VERY ILL BUT SHE IS SO MUCH BETTER NOW. THANK YOU EVERYONE FOR TAKING ME IN LAST MINUTE AND BEING SO KIND. --MICHELE JELLEY
Review( 178 ) : 350 / 1129
January 20, 2018
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Dr. O TOOLE HAS CARED FOR ALL OF OUR PETS FOR THE LAST 10 YEARS. HE IS KIND, COMPASSIONATE AND WE TRUST HIM COMPLETELY.