All good thanks for the care. You’re always available and accommodating.

The staff here went above and beyond to help me. Whatever the outcome I am forever grateful

I ve never been given such a thorough and thoughtful explanation of my pet s care. What a terrific experience. Thank you!!

Maple and Squish bounced back really quickly and we look forward to being a long term client with the Bloor West Village Animal Hospital!

Chloe and I had a great time with Dr. Chris. She so looks forward to her annual visit and has things done to her that are never even discussed with her at home. It is all just one grand surprise! She LOVES getting dumped into her carrier and going for her annual car ride where she gets to howl as if she is being tortured. Once home she hisses at me and gives me the evil eye reminding me in her oh so gentle way to take the carrier to the lock up so she doesn t have to see it again for another year. It is all so joyful. Thank Gawd for Dr. Chris and the amazing staff! Cheers!

There seems to be changes in staff each time we visit. Perhaps you can have info in the clinic (and website) about current staff names and roles.

Best vet I ve been to! Serena was very patient and answered all our questions for our first-time visit. The price that we were charged was also very reasonable and significantly less than other vets I ve been to in other cities. I m very glad that we found such a great vet in our neighbourhood.

The person I spoke to on the phone when making the appointment quoted me a lower price for the exam/vaccination and what was included.

I love taking my 2 cats George and Jerry to Bloor West Village Animal Hospital for their monthly nail trims. The staff is so friendly and I really appreciate the quick and expert service that I receive. thank you very much for taking such good care of my boys.

Love the staff ??

Everyone is so friendly and really care about the pets..

I couldn’t be happier with the ongoing service provided to me and my pet.

CHRIS WAS WONDERFUL. AT FIRST HE WAS IN A RUSH TO EXPLAIN THINGS AND THERE WAS SO MUCH INFORMATION I HAD TO ASK FOR HIM TO SLOW DOWN AND REPEAT EVERYTHING TO ME. LOL. HE WAS SUPER NICE ABOUT IT ALL. MY DOG LULU WAS VERY ILL BUT SHE IS SO MUCH BETTER NOW. THANK YOU EVERYONE FOR TAKING ME IN LAST MINUTE AND BEING SO KIND. --MICHELE JELLEY

Dr. O TOOLE HAS CARED FOR ALL OF OUR PETS FOR THE LAST 10 YEARS. HE IS KIND, COMPASSIONATE AND WE TRUST HIM COMPLETELY.

Unsure why the cost of a wellness exam is nearly $100 (including taxes). The prices of your services should be listed on the website (perhaps I didn t see it). If not exact prices, maybe a price range or approximate cost for the different procedures. I ve been to vets in various places in Ontario and have never been to a place so expensive for a wellness exam. Usually vets have a deal for first time customers too. I do have to mention I was very happy with the quality of the service and the personability of the vet I saw. I felt she spent a lot of time with my pet and was thorough, answering a lot of questions. She was real with me too. I didn t feel rushed in any way. I felt like she really loved animals. The booking service online was also very easy to use. I put 4 stars for office facilities in question 6, NOT because I thought they were dirty or bad, but just because I ve seen better at vet s offices that charge way less for the services. I don t really care what things look like as long as the service is good. I m just telling you my very first impressions because I think it could help improve your office in the future. I was a little surprised to see just a metal cart/table in the middle of the examination room. It looked a bit daunting/low quality and bare for the price I was paying. Just in terms of marketing and stuff, I ve seen vet places that look friendlier, happier, etc. I know you guys are good because I ve interacted with y all. But for the sake of appearances, I would recommend a seat for clients in the exam room, and something colourful on the walls. I remember it being VERY dull and empty. Something maybe more personable too... maybe a section on the wall with photos of the pets and their owners, etc. It s not a big deal or anything, just ideas. Unsolicited advice from someone who is in no way a professional in animals or interior design.

You folks are TERRIFIC!!

They take great care of my dog

always great, never had a bad experience

Fantastic service! Olivia was clearly in very good hands. Thank you very much!

Thank you for excellent service!!! Bono ?? you guys

Happy to provide the feedback - I had an excellent visit as always, but the survey tool does not allow the respondent to see selection they made and confirm it is correct; the stars should be grey and clicking allows you to unshade your selection - good questions, bad tool.

I ve moved out of the neighbourhood but continue to come back to BWVAM because everyone is so nice and knowledge and I ve never felt pressured into anything.

Thank you to everyone for taking care of our pets

Everything was great! :)

Best Vets office around! Perfect for the 3P folks! (Paranoid Puppy Parents)