Best vet I ve been to! Serena was very patient and answered all our questions for our first-time visit. The price that we were charged was also very reasonable and significantly less than other vets I ve been to in other cities. I m very glad that we found such a great vet in our neighbourhood.

The person I spoke to on the phone when making the appointment quoted me a lower price for the exam/vaccination and what was included.

I love taking my 2 cats George and Jerry to Bloor West Village Animal Hospital for their monthly nail trims. The staff is so friendly and I really appreciate the quick and expert service that I receive. thank you very much for taking such good care of my boys.

Love the staff ??

Everyone is so friendly and really care about the pets..

I couldn’t be happier with the ongoing service provided to me and my pet.

CHRIS WAS WONDERFUL. AT FIRST HE WAS IN A RUSH TO EXPLAIN THINGS AND THERE WAS SO MUCH INFORMATION I HAD TO ASK FOR HIM TO SLOW DOWN AND REPEAT EVERYTHING TO ME. LOL. HE WAS SUPER NICE ABOUT IT ALL. MY DOG LULU WAS VERY ILL BUT SHE IS SO MUCH BETTER NOW. THANK YOU EVERYONE FOR TAKING ME IN LAST MINUTE AND BEING SO KIND. --MICHELE JELLEY

Dr. O TOOLE HAS CARED FOR ALL OF OUR PETS FOR THE LAST 10 YEARS. HE IS KIND, COMPASSIONATE AND WE TRUST HIM COMPLETELY.

Unsure why the cost of a wellness exam is nearly $100 (including taxes). The prices of your services should be listed on the website (perhaps I didn t see it). If not exact prices, maybe a price range or approximate cost for the different procedures. I ve been to vets in various places in Ontario and have never been to a place so expensive for a wellness exam. Usually vets have a deal for first time customers too. I do have to mention I was very happy with the quality of the service and the personability of the vet I saw. I felt she spent a lot of time with my pet and was thorough, answering a lot of questions. She was real with me too. I didn t feel rushed in any way. I felt like she really loved animals. The booking service online was also very easy to use. I put 4 stars for office facilities in question 6, NOT because I thought they were dirty or bad, but just because I ve seen better at vet s offices that charge way less for the services. I don t really care what things look like as long as the service is good. I m just telling you my very first impressions because I think it could help improve your office in the future. I was a little surprised to see just a metal cart/table in the middle of the examination room. It looked a bit daunting/low quality and bare for the price I was paying. Just in terms of marketing and stuff, I ve seen vet places that look friendlier, happier, etc. I know you guys are good because I ve interacted with y all. But for the sake of appearances, I would recommend a seat for clients in the exam room, and something colourful on the walls. I remember it being VERY dull and empty. Something maybe more personable too... maybe a section on the wall with photos of the pets and their owners, etc. It s not a big deal or anything, just ideas. Unsolicited advice from someone who is in no way a professional in animals or interior design.

You folks are TERRIFIC!!

They take great care of my dog

always great, never had a bad experience

Fantastic service! Olivia was clearly in very good hands. Thank you very much!

Thank you for excellent service!!! Bono ?? you guys

Happy to provide the feedback - I had an excellent visit as always, but the survey tool does not allow the respondent to see selection they made and confirm it is correct; the stars should be grey and clicking allows you to unshade your selection - good questions, bad tool.

I ve moved out of the neighbourhood but continue to come back to BWVAM because everyone is so nice and knowledge and I ve never felt pressured into anything.

Thank you to everyone for taking care of our pets

Everything was great! :)

Best Vets office around! Perfect for the 3P folks! (Paranoid Puppy Parents)

Think Bloor West is an amazing vet. My dog loves coming in and I really appreciate how honest and upfront you guys are. I always recommend you.

We always have a great experience and love that the vets take the time to really ask about any lifestyle changes happening. The vet that saw us took the time to email me some additional information.

Great office!

Dr. Yau was patient and professional. Loki was well cared for. It was amazing to be booked in on short notice

Also love the check up appointments. Thank you

I appreciate that no one rushed to do bloodwork, but started with simple treatments and observation.