Review( 1577 ) : 301 / 2158
Facility it self
I brought Esther Rose and dropped her off for grooming. I followed her to the back, as she was a little frightened. The area when the cages were, smelled atrocious. I have boarded our three Goldens there before, but because of the conditions I saw and smelled, I will not board them there again.
Review( 1575 ) : 302 / 2158
Staff Provider Facility it self Waiting Time Fees
Dr. Hooley is always so kind & caring and always takes time to visit and makes sure everything is going well. We appreciate him and the staff. ??????
Review( 1572 ) : 303 / 2158
Staff Provider Facility it self Waiting Time Fees
Everything is wonderful & love my groomer Charlotte…I will say it is a pricey place though!
Review( 1569 ) : 304 / 2158
Staff Provider Facility it self Waiting Time Fees
Big thank you to Dr Roberts always available
Review( 1568 ) : 305 / 2158
Staff Provider Facility it self Waiting Time Fees
Lauren was awesome and deserves a raise
Review( 1567 ) : 306 / 2158
Staff Provider Facility it self Waiting Time Fees
We’re always well taken care of.
Review( 1559 ) : 307 / 2158
Staff Provider Facility it self Waiting Time Fees
The staff was very friendly and I enjoyed meeting Dr. Meredith who was attentive and easy to talk to. Thank you!
Review( 1553 ) : 308 / 2158
Good Job.
Review( 1552 ) : 309 / 2158
Staff Provider Facility it self Waiting Time Fees
Always a great experience!
Review( 1551 ) : 310 / 2158
Staff Provider Facility it self Waiting Time Fees
They took loving care of our golden doodle and told us how to care for him post surgery. All good!
Review( 1547 ) : 311 / 2158
Staff Provider Facility it self Waiting Time Fees
I was very pleased with the service. My dog seemed to be happy as well!
Review( 1546 ) : 312 / 2158
Staff Provider Facility it self Waiting Time Fees
You need a dedicated receptionist. Also, when is daycare coming back to the Memorial location?????
Review( 1545 ) : 313 / 2158
Staff Provider Facility it self Waiting Time Fees
The girls at the front desk should act like they are happy to be at work. Customer service isn’t always easy but attitude is everything. Fake it if you have to but make the customer feel welcome.
Review( 1540 ) : 314 / 2158
Staff Provider Facility it self Waiting Time Fees
We for the second time in a row had trouble with billing. The first time we were quoted basic care on the phone and upon arrival given best care with out being asked. This time we were charged twice the 40 dollars anal gland clean out and I showed them on the receipt that we got charged twice and then they had to go back and fix it. I don’t like feeling like we are getting taken advantage of but I can assure you we pay very close attention to what we get charged from here on out.
Review( 1536 ) : 315 / 2158
Staff Provider Facility it self Waiting Time Fees
Dr Hooley is the BEST
Review( 1534 ) : 316 / 2158
Staff Provider Facility it self Waiting Time Fees
We appreciate being able to consult over the phone before deciding to come in. Thanks for continued great care!
Review( 1529 ) : 317 / 2158
Staff Provider Facility it self Waiting Time Fees
Our fur babies love Dr Caruso. We are so happy to have her back as our vet!
Review( 1527 ) : 318 / 2158
Having my 3 dogs teeth and gums checked. Two getting cleanings this month as older and one her gums receding some but they are both @12 yrs and want them to live a long life.
Review( 1526 ) : 319 / 2158
Staff Facility it self Waiting Time Fees
YOUR FACILITY IS EXPENSIVE, BUT WE FEEL LIKE WE GET WHAT WE PAY FOR. YOU TAKE EXCELLENT CARE OF OUR PETS.
Review( 1517 ) : 320 / 2158
Staff Provider Facility it self Waiting Time Fees
The lady at the front desk was not very helpful as she turned and started talking to a co-worker instead of letting me know what to expect. Then it took a long time for the person to come get my dog.
Review( 1515 ) : 321 / 2158
Staff Provider Facility it self Waiting Time Fees
Love Dr Meredith!! She is Amazing!!
Review( 1514 ) : 322 / 2158
Staff Provider Facility it self Waiting Time Fees
Loved how the doctor made me and my fur baby feel comfortable.
Review( 1512 ) : 323 / 2158
Staff Provider Facility it self Waiting Time Fees
As always, everything was great.
Review( 1507 ) : 324 / 2158
Staff Provider Facility it self Waiting Time Fees
Dr Smith is so thorough and kind. It is obvious how much he loves the animals. His skills are tremendous as our dog has healed so quickly! We have used Dr. Roberts for years but when Howlet had to have ACL surgery we were referred to Dr Smith We couldn t be more please with our care for Howlet with him I highly recommend River Trail to others!
Review( 1506 ) : 325 / 2158
Staff Provider Facility it self Waiting Time Fees
Great support staff and vets! They took their time to discuss my pet’s needs, answer my questions and concerns.