I personally feel like communication from the back to reception is not what it could be. I had four dogs in over the past two months and every time something was not giving to me. Medicine, rabies tag, and more. That would be my only complaint. I have to come back to get Gaia heart guard / heart worm prevention that wasn’t given to me

Get service would recommend it to anyone

Everything was amazing! I m very happy with everything this hospital provides. They take great care of my dog!

Loved the facility, doctor and the assistant. I was impressed with everyone and the care that my cat received.

Please have a separate team for emergencies and then other people will not have to wait so long!

Great service.friendly staff.

Dr. Barr & Marilyn are amazing!!!

Called to make appt, with Dr Forman, was told to bring him right in. When I got there Dr Forman had to go into emergency surgery( understandable) so I said I would wait. Waited approx 2 hours only to have a different vet come in. I had to explain all the previous treatment and plan. I am a little annoyed because if I knew it was going to be a different vet I would not have waited. I was also given the opportunity to leave my dog but as I live 45 mins away that was not an option.i would have remade the appt. My dogs problem is a little out of the ordinary and I believe in continuity of care

First class. Everyone was so caring and knowledgeable. Really felt comfortable the entire visit. High recommend.

Great team! Highly recommended. Thank you!

Great office and staff. Very clean and polite staff. Will be back.

You have helped my pet when I needed it and couldn t pay for it. You have gotten a faithful client.

My kitty was seen 3 weeks ago and I prepaid for the fecal sample they gave me container to put it in and when I went yesterday I told them I already prepaid and I showed my receipt and they still charged me again for fecal examination another $26.50 after I already prepaid $39.95 why did I have to pay so much for a test that literally took 5 minuets to do. I paid a total of $ 66.45 that s just ridiculous too much, why did I even have to prepay and then pay more again?

Dear sir I arrive at 9:40 and the vet first saw me 1 hr later not acceptable jim wolf plantation

Doctor and staff have been amazing and very friendly. They made us feel at home. We had to leave our baby Max there for a few days and I know they will be taking great care of him. Facilities very clean. I would recommend to my friends and family. Thank you

I am actually enrolled in another Vet program payment plan and am so upset because I love Pet Express and the staff there so much! I am trying to get out of my contract with the other hospital to start enrolling here, because the quality of care, and amount of time they spend working with you and for you, and in such a friendly and helpful manner, it is unbelievable and so tremendously uplifting. And of course my dog Zach loves them!

Excellent customer Service!!!! My dogs Vet is amazing

I feel that Dr. Basto genuinely cares about my dog! He s an older dog with multiple health issues and has been having real problems this past year. Once Dr. Basto took charge of his case, Barney began to improve and slowly recover. He has ongoing blood pressure, heart and arthritis issues, but under Dr. Basto s guidance, I feel confident that his case will be handled with compassion and the best treatment I can afford. I love my dog very much and hope to give him the best quality of life in his golden years!

Keep up the good work. You guys are so caring and passionate! Always get such great customer service. I can tell that everyone that works at pet express love being around pets. Our baby is our 4 legged kid and you all truly make us feel cared for when we bring her in because we are always worried about her. Just like today. I was able to get in right away. Happy new year.

im so glad to have located dr barr

Was so happy to get my little boy treated with no appointment. He is doing great and I thank you.

Waited about 1 hour before going into the exam room.

I had requested for invoice to be only under rescue s name, it was not. I called 3 times (was left on hold) to request a correction and have it sent again...I have yet to receive it by email. I will have to call a 4th time to request it. I understand office can get crowded, but at least I can get asked to call back in a few minutes, don t you think? I came in for a vaccine, I was there for an hour and a half. Only one person was there besides me. I lived the vet that saw our dog but not the experience over all.

I think Dr. Foreman is the best. I waited at least 30/45 minutes past my appointment before I was put in an exam room where I waited another 10/15 minutes before anyone came in. I was there for a wellness exam for Rascal so nothing was serious. It appeared Dr. Foreman was very busy although while with me she was very attentive. I believe your pricing for some procedures are too high but always appreciate the estimate I get before hand. I do believe Dr. Foreman genuinely cares about the care she provides but the visit was sub-par in my opinion. I also understand the situation the staff was faced with regarding the Dr. Do Little animals that were there at the time but seems as if you loyal customers would be a priority.

I really like Dr Forman. She is kind, patient and takes the time to explain everything. I could go to a veterinarian closer to home but we really like De Forman and that is why we keep returning.