the wait time even with an apt i think was ridiculous

Dr. Basto is TERRIFIC!!!

great people and great service thanks again for all your help.

It was a waist if time... we have our regular dr. But offices were closed. So we decided to make local phone calls requesting prices. They gave us false prices over the phone, when we arrived it was filling out information then we got seen... thank gosh we had a free 1st visit if not... we would have waisted the consultation fee... do not go by what they tell you over the phone please request all payment and prices there and make sure they give you a print out or something if not... prices will change... and once you re seen they will charge you for the consultation... such a waist of time...

My cat had been urinating outside of the litter box and though I had reason to think the problem was stress-induced, I needed to have a medical ussue such as a UTI ruled out. I did not feel pressured by the doctor or tech to pay for all possible procedures at that time. However, I declined a follow-up appointment as I said I would schedule one if the problem hadn t been resolved. I think the.pet parent should not automatically be told to bring the pet back in 2 weeks. People will feel guilty, as if they are neglecting their pet, by declining the appointment, and every effort should be made to keep costs down. It may be preferable to suggest that a folliw-up appointment should be made if the symptoms persist.

I love pet express hospital the staff was very helpful excellent staff the doctor was very professional so nice everybody was just great I will be back again

Thank you so much for taking care of Andy. He had all his meds and he’s back to eating and playing. I can’t thank you guys enough. Thank you! Gisselle Geiling

Dr. Basto and her staff were amazing! We have found our new vet.

The appointment took over 2 hours, cost me $400, and I still have no idea what s wrong with my dog.

The staff was amazing! I had an emergency and the staff jumped into action. They explained my options and I’m glad I made the decision to bring my little one here!

As expected this office is the best ever, friendly and professional.

Everyone there was nice and very helpful. We are very impressed with how caring and helpful everyone was

Great staff

I loved the office . Everyone was a pleasure to deal with. I would like there to be more benefits with the package I purchased. Like discounts on xrays & medications . I feel 20% would be fare. We are investing in your practice and want the very best for both party’s . Thank you StCey

THE BEST PET HOSPITAL EEEVVVEERRR!

Everything was great all the way around. Thank you!

The Staff was very friendly and professional.I will recommend my friends to you.

Our second visit to the clinic and both times were great! Love the staff and doc. Very thorough with explanation. Will definitely recommend to my friends and family.

The staff members at Pet Express have been exceptional and I appreciate everything that they do for my pet. I would definitely recommend them to others.

The office is VERY noisy with ALOT of doors slamming and security bells/alarms that go off everytime some one comes in and out. Not very comforting to a pet that is already stressed coming into that environment. Also, took a long time to be seen considering I was the first appt and they supposedly open at 7 (my appt was 820)

Staff are very friendly and excellent doctors !!!!! I will not take my baby any where else.

Everyone was helpful,polite and prompt. Very happy with our service

We were extremely satisfied with service, staff, offices. Very happy to have found you!

My dog went there for boarding. they told me he will need a check up of 45$ since its over six months that he hasnt been there. I agreed and told them he had something in his left ear if they could check that. They said yes. At the moment when I pick him up they didnt mentioned anything about the check up, any notes on the system, and my dog still the same. My dog came home with some scratches in his face.

Pet Express staff has been excellent every time I have had to bring my pets. Thank you for the great service and professional atmosphere.