Our vet and the lady that took our beardies vitals was amazing. They helped save our pet and we are so appreciative. The price was great and worked well with what we were able to afford. I would like to add that I was with my two young children, the receptionist that received us was a very sweet but later on in the evening there were two receptionist that made me feel very uncomfortable. My children started to act up and as I was going to take them to the car both my kids asked for the bathroom. I took them and was going to proceed to the car because I did notice my daughter getting loud and maybe making the animals feel anxy ( just an assumption but that is me being considerate) unfortunately, we have one car, and no way of making it to the appointment and having us drop off the kids and I so we had no choice but to attend the appointment for our pet w/ the children. I’m not sure if it was both receptionist or one but you can tell she was getting very annoyed with my kids. I even heard her complaining under her breath. I immediately grabbed both kids and took them to the car which I was already doing so but my son and daughter needed the bathroom before heading out while my husband stayed with our beardie. I know that kids can get abnoxious and annoying and I’d understand if there were multiple animals waiting but their were none. It’s almost as if the lady was getting annoyed with my two kids or maybe couldn’t stand kids at all, what do I know. It was Quite rude and a very uncomfortable feeling. I waited in the car for 45 minutes with my 2 year old daughter after that. Besides that the receptionist that checked us in was very nice so I would like her to be blamed and so were the vets! A+ Thank You for saving our beloved pet.

I loved Dr Basto! So kind and knowledgeable, she is the best! I am a client of yours from now on just for my dogs to be seen by her.

The staff and Dr were all so nice and welcoming! They took awesome care of my dog Rocky. Dr. Catour was amazing! She explained everything at great length and answered all my questions with a smile on.

Dr Basto is the best vet - brilliant, compassionate, great follow-up and calm so my hyper border collie settles - I followed her from Aventura and even before that

Great service and friendly staff. Vet tech and doc was professional and knowledgeable. I will be stopping by again in the near future.

We love it here! You have so much patience with our dog. So glad we found you!

Very nice assistants..Professional

Very nice facility and great staff. The TNR program and scheduling needs to be reviewed. I almost was turned away if it had not been for the awesome staff!!!

We absolutely love Dr Hopkins! She always makes time for us and takes such good care of my baby.

I didn’t like the way that they treat me, Took them forever to answer my dogs blood test

The staff was helpful and wonderful and the facility was clean.

Train staff properly on how to assist customers with financial department miscommunication. Was told I wouldn t be seen until I fought for 15+ minutes.

I will always bring my furry ones here

Dr Wenzl never returned my phone call to follow up on Wiley. I feel that I was given too many medications for him without knowing what was wrong. The injections he was given in the office made him worse. I am looking for a holistic vet. Jen Posner

When I first started coming to Pet Express, it seemed like the staff was all over the place and didn t really know how to service their customers. However, I ve noticed a big difference in the time that I ve been coming there. There seems to be structure and the staff members are much more knowledgable and helpful. I appreciate everything that they have been doing for my pet.

I had two dogs in three days have emergencies. I took them both to Pet Express. Every staff person and both veterinarians were kind, caring, and comforting to both my pets and me. I am going to be using this office for my three dogs and cat from now on.

Everyone there was amazing and made us very comfortable! We will be recommending all of our friends.

This clinic is amazing!!! Service 5 stars

Staff are very loving and friendly. EXCELLENT SERVICE!

The wait time was completely unreasonable. Reception was fine. .but to expect people to wait that long is disrespectful

I never get a call whenever my dogs are ready so I always have to call to check if I can pick them up. Also everytime I go I either get asked to pay when I have my plan, or like last time they ask if I already pay since the balance is 0. You should mark the accounts so everybody knows when somebody has a plan with you, or not to make the customers aks for the discount they get with the plan we purchase. When I have to get services for my dog i always have to ask please give my discount and there is confusion between everybody when it’s about this...

Everyone was very kind and helpful. I appreciate the follow up phone call checking on my dog.

Amazing staff went above and beyond for us. Thank you so much!

Love your people, they are caring professionals and it shows! Your facility is second to none!