Who reads this and calls me? Is this one of those surveys nobody looks at? Please call or text to confirm someone is reading this. Gerry Necuze 305.333.7271

Thank you so much to the staff and Dr Foreman for treating my Ava. I truly felt that quality of life was the priority for my pet which is also my priority. I will only bring my other rabbits to this office in the future.

Great place & staff !

My only comment is the wait time even with an appointment is very long! The staff has such a high rate of turnover that you have to re explain your pets info because they don’t read the past notes! Things like this worry me because when your dog is on meds and has special circumstances with sedation etc if we don’t say this to the staff they make us feel like they will make a mistake! They have even made mistakes bring in the wrong screen n refer to someone else’s pet when you’re standing right there! I pay close attention to everything! They front staff n techs need to pay more attention to detail! More training!

Checking-in is always an issue. The staff up front is always fielding phone calls with individuals instead of managing the checking in/out patients.

The team was pleasant, professional and efficient. The office hours make it very convenient for working people to tend to their pets right away; a definite plus! Facilities are clean and up-to-date and offer diagnostic equipment onsite so results are immediate. They deserve one more star for their all-around care of animals.

I love PetExpress and KK loves all of the staff!!! ?

This was a great Animal Hospital to come to. Providers were friendly, knowledgeable, sympathetic and the charge for the meds and visit were far lower if I had gone to another vet.. I recommend them!

Amazing facility. Very well organized and amazing staff. Very quick and very cordial. Will definitely be going back if I have to for all of my pet needs

Staff was nice but I was put in a room for two hours before anyone even came to help. 400$ later my animal looked the same as when I bought him in for a swollen paw...

Very wonderful staff that not only cares about the pets but their owners as well.

We were not seen on 6/18. We were supposed to receive a follow up call from Dr. Forman on 6/18 to see how our pet was doing after she got very sick from being in your care. We never received a call until today & that was from a tech who was unable to reach me as I was in a meeting. When I returned her call, I was told that she was unavailable as there was an emergency so I left her a message asking that she return my call. Unfortunately, we never heard back from her. Our pet is still having issues. We tried to contact Dr. Forman tonight but was told that she was gone for the day & that there was nothing dicumented in our file regarding this issue.

I would like a better way to being billed upfront and then having a credit applied back. I can understand a charge to service rendered. However there was complications how the final bill would be either returned or billed.

I called the next day to thank DR Forman for being so informative & for making a perfect diagnosis. Jake was back to his old self within 24 hrs after bring see. Mary,the technician was very helpful as well as Chris at the front desk.

This place was great!

Awesome!!!100% Recommended!!! Five stars!!!

I was at your facility for 2 1/2 hours and never once did the doctor see myself or my pet. I was given a huge treatment plan of over $1000 with absolutely zero face time with the doctor. It is a horrible way to do business, especially pet /animal business. I would like to mention the young man who was the vet tech was super nice and professional. Other than him the rest of the experience was negative.

5 stars across the board...thank you!

Staff very nice!

From the initial phone conversation to the office visit everyone was courteous friendly and professional . Everyone seemed to care about their job the pets they were attending to . This was my first visit to pet express and would recommend it to anyone .

My appointment for annual shots for my dog was at 1:10 pm and I did not leave until 5:30 pm. I understand there are circumstances that delay appointments but when I arrived there were already 5 appointments waiting ahead of me. I should have received a phone call informing me of the delay before I even arrived or at least offered a small discount (possibly 10% off) for the drastic inconvenience.

I am very with the service and help. It was obivious that the staff cared about the animals.

I loved pet express and bringing my other dog too

We love Dr Sanchez and am so glad that we have found her!!!

Some of the girls in the front desk need more training. Place was very clean but it’s missing organization, I got an appointment and when I got there there was no appointment I showed the girl the paper with the appointment on it and she made me a new one for 20 minutes later and after waiting they told me that I didn’t need the appointment because I need it to wait 10 to 14 days after surgery to bring the cat. I told them that they were the ones who sent me the appointment on the first place. They apologize but I wasted my time. I asked 3 different persons in there how much was to fix my dog and they told me $299 everything included, when I dropped the dog it took like one hour of waiting for me to get charged and I was the only one in there, they wanted to charge my more than $500 I told the girl to get me the dog because that was not what I was told and that I was not going to pay more than the $299; she called somebody and I was charged the $299, when I picked up the dog she check my account and told me that I had a balance I told her that I didn’t and she told me ok, but I’m not sure if I’m going to received a bill or any extra charge I really hope that no. Maybe it was bad luck but every time I go there the front desk girl look like lost, you have to explain yourself many times before they get what it’s going on. I was told to call 20 minutes before picking up the dog so he was going to be ready and when I got there I still had to wait for more than half an hour to get the dog. I got the medication for pain for the cat but it was raining and all when I got home, I put it over the table and I’m pretty sure i throw it away, I called the next morning explained to the guy on the phone and was told to come to pick up new pills, when I got there later the pills were not ready and I had to explain like 3 times to the front desk girl before I got the pills.