My appointment for annual shots for my dog was at 1:10 pm and I did not leave until 5:30 pm. I understand there are circumstances that delay appointments but when I arrived there were already 5 appointments waiting ahead of me. I should have received a phone call informing me of the delay before I even arrived or at least offered a small discount (possibly 10% off) for the drastic inconvenience.

I am very with the service and help. It was obivious that the staff cared about the animals.

I loved pet express and bringing my other dog too

We love Dr Sanchez and am so glad that we have found her!!!

Some of the girls in the front desk need more training. Place was very clean but it’s missing organization, I got an appointment and when I got there there was no appointment I showed the girl the paper with the appointment on it and she made me a new one for 20 minutes later and after waiting they told me that I didn’t need the appointment because I need it to wait 10 to 14 days after surgery to bring the cat. I told them that they were the ones who sent me the appointment on the first place. They apologize but I wasted my time. I asked 3 different persons in there how much was to fix my dog and they told me $299 everything included, when I dropped the dog it took like one hour of waiting for me to get charged and I was the only one in there, they wanted to charge my more than $500 I told the girl to get me the dog because that was not what I was told and that I was not going to pay more than the $299; she called somebody and I was charged the $299, when I picked up the dog she check my account and told me that I had a balance I told her that I didn’t and she told me ok, but I’m not sure if I’m going to received a bill or any extra charge I really hope that no. Maybe it was bad luck but every time I go there the front desk girl look like lost, you have to explain yourself many times before they get what it’s going on. I was told to call 20 minutes before picking up the dog so he was going to be ready and when I got there I still had to wait for more than half an hour to get the dog. I got the medication for pain for the cat but it was raining and all when I got home, I put it over the table and I’m pretty sure i throw it away, I called the next morning explained to the guy on the phone and was told to come to pick up new pills, when I got there later the pills were not ready and I had to explain like 3 times to the front desk girl before I got the pills.

I will refer all my savannah owner friends to this Pet Express. Phenomenal facility.

Keep up the good work! I really appreciate the dedication there is from everyone who works there. I see everyone works very hard and gives 100%.

I was very satisfied with the service and the staff was very pleasant to communicate with.

very happy with the service, Dr White and Dr Sanchez very nice and professional ladies.

Great experience. Would bring my dog here again.

Wonderful group of people, great service

Thank you for your excellent service to take care my little baby chihuahua Tyson, I hope in the future we will continue receive the same service. Thank you to the new Doctor.

I will never come here again.. horrible service by Danny the boss. Due to Danny not helping my financial matter my animal died. HORRIBLE PLACE AMD NO COMPASSION

I was so impressed with the grooming Molly received. I am going to take advantage of bringing her every month. The greatest grooming she has ever had! Thank you Pet Express!!

Everyone was very friendly and we would be happy to recommend our friends who have pets.

Lovely caring staff! I could tell that they really love what they do!

Amanda was amazing, she calmed our fears and had a lot of insight and information to provide. Your whole team was great

The lobby was clean but examination rooms were very dirty we had to go into the third one to find a clean one. Also wasn’t too pleased with the wording on my billing. And now I have to wait a few days for a manager to come in so I can get on letterhead the exact professional opinion of the doctor of the cause of injury to my dog.

I spoke to someone on the phone regarding the services my dog needed. They were very helpful and concise. My children and I walked in with our dog only to wait for over an hour and a half to be greeted by a vet tech who had to confirm every answer with the vet and then attempt to have me purchase more services after I repeatedly explained that I had spoken to staff earlier in the day and confirmed prior to arriving. The young woman at the front desk was amazing and helpful. There wasn t much traffic in the waiting room.

Very happy with my experience here and how much everyone loved my dog and took great care of him. Thanks!!!

Love this place!

I had a positive first experience with the clinic, and my little guy is feeling much better!

Your staff was outstanding and very reassuring. I’ll never go anywhere else. The. Best.

Long wait but it was because there was an emergency situation. The staff explained everything and were very attentive during the wait. The outdoor area was a big help to give our dog a fun break. A very kind, outgoing woman was working at the front desk. She was great!

I not only appreciate the friendly staff for being open on Easter Sunday but I also appreciate the knowledgeable veterinarian who saw my cat and let me know things that my primary that never bothered to tell me at my cats yearly physical just two weeks prior to visiting. For these reasons I will be using your company as my new primary for my cats. Thank you for coming to Davie!!