I am very impressed how organized, friendly, and helpful everyone was. Maybe the only negative I have is the unavailability of talking to someone at Pet Resource on the telephone. Regarding the survey above, I wasn t sure if I should have checked the boxes in the N/A column. I rate you 5 stars. Thank you.

The wait time was way over what we expected. We read on your website to be patient and expext a wait time- we did not expext the wait time to be an hour after our scheduled drop off time. Everything else about the experience was positive but more of a heads up that it could take up to an hour to drop off would be nice.

Thank you so much for taking care of my kitty Ladybug. Kaylah was amazing with explaining the process and making sure we understood. She took the time to ease our minds and let us know she was in good hands! The staff was also amazing.

I am very happy with all your services. I appreciate everything you do for my babies, my family. Please keep up your excellent services. Thank you for all you do

My first visit was great. All staff were frieny and made me and my pet feel at ease and welcome. Follow up list was great. Staff was courteous to my mom and son whom brought my pet in for his follow up. The third visit however we were made to feel as though my pet didnt deserve the best care because I couldn t afford an x-ray that my pet needed. Then there was the whole financial assistance issue. Where we were given a list of resources that every one I applied to denied me because my pet had come here and have own financing, or because saying surgery wasnt a detailed enough treatment plan. And most of the ones I applied to were resources we had been told pet resource had worked with in the past.

You guys are one of the best Pet Resource centers in the kcmo/kck area. I recommend you guys to everyone... thank you guys for everything you do for are fur babies...Thank you!

I don t know what individuality attention in question 3 is. I will never come to PRC again because the check-in process is so completely screwed up. I had a 7:10 appointment and was the 5th person to arrive, but at least a dozen dogs were taken before mine was. I arrived at 7:10 and didn t leave until 8:00. That is beyond ridiculous.

You guys are amazing and I will bring my sisters back for ongoing care as wellas the two male boys I have.

Even though my Strong Male Tabby busted out of his secured box (Twice) your Staff was gracious enough to hand carry Smokey inside for his vaccinations. Thank you for this above and beyond service !

I I m grateful for the help you give and refer everybody that I know to come to you for assistance for their animals thank you

What a fantastic experience from booking to pick up. The staff was extremely friendly, understanding and patient. I had some questions and they were helpful in explaining in detail how to help as well as offered follow up calls if needed. I appreciated their attention to detail and how sweet and gentle they were with our dog. The surgery went well too and so far, recovery has been good. Thank you for all you do for our community and thank you for working hard to keep the process moving for all of the families. I know a lot of people are seen each day, but the business runs so smoothly. Will recommend to others!

Very thankful for your services Mya princess baby seems to be making a speedy recovery! Godbless and thanks again for all you do!

I have supported this organization for several years. I remain impressed with how the personnel act. I plan to continue supporting them.

I have been leaving messages, and no return call. I believe I was overcharged. I paid the $50 deposit, asked for financial aid and my husband was still charged $190 . I really would like someone to contact me 816-772-4637 I really appreciate all that you do, just didn t expect this amount right now.

I liked how all the after care for the spay was online and easy to access, the staff answered all my questions and was able to help quickly!

I don t think my dogs ears were checked and now he is in severe pain and the issue has gotten worse. I don t have any money to get him checked out or for meds

My 8 lb Yorkie was fixed and was supposed to have been given 5 days Gabapentin but only 2.5 doses were in the bottle. Of course, the Phone # to call if there were complications allowed messages only and no one returned call for a week. But she did well thru the recovery period.

The staff getting my animals from me and back to me were very gentle and sweet. I appreciated that. Thank you!

Overall it was a very good, and thorough experience. The wait times are a little long, but it was communicated up front. Please let me know if you have an annual fundraiser? I would like to help wit the fundraising efforts if I can. My email is [email protected]

Every single person was so incredibly kind and helpful, providing careful instructions for aftercare and medications. I have already recommended to several friends and I just love everything that you guys do. Thank you so much.

You guys made it such an easy process to get my kittens neutered, chipped and up to date on vaccines!

Really appreciate your navigating through the confusion that I had 2 dogd.

Great system. Much appreciated the financial assistance. Thank you

I appreciate the reduced prices more than anything.i can take better care of my pets without a 100.00 office fee.

We have taken our dog there in the past and our kitten was just there to be neutered. He is doing very well and was handled very gentle. We ve always had a great experience.