Every aspect was top notch! My 2 felines are recovering beautifully!

I truly appreciate all you do for the Kansas City area pet community. I understand the need to utilize your staff in the most efficient way possible and using email as your main source of communication makes sense- but could their be a way for more direct communication? I have had a couple of emails that have never been answered and it is a little nerve wracking when you are worried about our pets and trying to get a more immediate response. Other than that - I love your services!

It was great working with pet resource but I kinda like it better when you come walk your dog in and actually talk to the veterinarian and also offer a few more procedures for certain breeds.

Great Services

I so appreciate you all. Thank you so much.

My cat was bilateral abdominal cryptorchid. I was quoted 3 different prices by 3 different staff. I asked for a call after surgery to let me know the final price and was told that was not a problem. I never received a call and had to wait until pick-up for the final price of service. I planned ahead and brought a lot of cash in various bills so I could pay the amount due without needing change. The process was confusing as a customer because I was told $360, then $110, then $235. I knew beforehand that the type of surgery could change dependent on the location of the testes. However, I did tell all staff that he was examined and is known bilateral abdominal cryptorchid. Also, if it is not possible to call between surgery and pick-up, then please do not tell the customer to expect a call. I understand if you are too busy, but please set expectations appropriately.

wonderful experience

We have had two pets receive dental care at Pet Resource and are very happy. I would like to speak to a vet regarding the cone that our cat Bunny has been wearing since surgery. We are feeding her by hand but she cannot get to her water to drink. I am worried about her. Can I get a call please. 816-223-2505. Thanks. Mary

Estoy muy agradecida por sus servicios Es my tercer perrito que llevo y siempre me han tratado muy bien, todo el tiempo recomiendo la clinica por que es la mejor muchas gracias

Everything was great. It was difficult to connect with PRC. Something happened when I put my phone number in and it didn t send a text. I think it defaulted to a local area code So there was a delay getting an appointment because it s difficult to reach anybody when you call. That s the only feedback I understand the place is very busy. Maybe a direct line to the vet in the event there s an emergency.

The only thing I would change is to add plastic cone collar in brackets after iCollar in the instructions. It took me a few seconds to think of what you were talking about. Otherwise, everything was excellent and I thank you sincerely.

The best organization in support of pet owners! I have an anxious & reactive dog. They helped relieve a lot of stress with pre-medication and MOST IMPORTANTLY they allowed me to go in with him and hold him for his vaccinations. This went much better than last year and that makes me happy for YOUR STAFF! I feel like they helped reduced his stress and gave him one less thing to be reactive to!

Everyone is so nice and present as caring and hard working.

I would have liked more information about how my dog behaved around them when I wasn’t there. I feel like I was kind of told in a round about way (which wasn’t very clear) that my dog needs to be sedated next time they see him. It wasn’t clear to me until I got home and read the papers I was given. Not a huge deal but just an fyi.

I am very happy to have found your services. Thank you.

I am a returning pet owner & im always impressed with everything that goes on. Truly thank you!

I love Pet resource center! They want to make sure our babies are cared for so they have affordable prices for every family!!

we have used your services several times for dogs and cats. I like the setup where they come get your pet, the last time we were there we went into the lobby. The staff that got our dog and brought her back were very professional and talked to our dog a couple minutes before taking her. we watched them with the other cars and they were similar with all the cars.

You guys saved my cat and I’m forever grateful! Treated me like family and always caring no matter what! You guys rock!

Great resource! Thank you!

Thanks for taking care of Loki. The staff really loves animals and we were in and out fairly quickly.

Everything was done with care and compassion and my puppy Lolo has recovered remarkably from his sterilization. Thank you guys for the work you do for the pet community!

The vet that took care of us at our last visit had an attitude about my pups behavior stating that he would try to bite and that he was being very “naughty” my pup is well behaved so if he’s off at a vet visit that’s normal it’s not a everyday thing that we visit the vet and we’re more that happy to help you guys with him but her attitude was way off and she never came back up to see if we had any questions or concerns, it just seemed like she was trying to get it over with, I’ve been to you guys with all my pups and love how kind everyone is, however this just really through me off.

I was really impressed and satisfied with the care provided to my kitten Binx! Her surgery area is very minimal and clean… very professionally done. I will be utilizing these services from here on out!

Thank u for caring for my Benny... ?