I have used pet resource because of their affordable costs to vaccinate my dog. My recent visit was scheduled for a heart worm test $20 and an ear/skin exam $35. During the check in call, the center asked me details about my dogs ear concerns. He had two sores on the tips of both ears and I believed he had an ear infection. I was sincerely disappointed in this visit. My dog was in the center for less than 2minutes and there was no test or further exam outside “visual” looking at my dogs ears. That type of exam should NOT be a part of this center as it is a rip off. I called and asked further details about the exam and was furious that I spent that amount of money for it. I had to take my dog to a clinic and found out he did in fact have an infection and was prescribed antibiotics. Seriously disappointed in this visit and money I had to pay.

Thanks for providing your service at a reasonable price. The wait is worth it.

You all have helped me and my animals so much and we re kind and helpful no matter who I spoke with. Thank you so much Raynae Rowland

Because I couldn t read or write english, I was helped with all the paper work to get my dog in for his surgery. Thank you very much.

Very nice and easy to talk to people and explain the process and aftercare well

Everything was great thank you!

Staff does a good job, but the wait is insane. We got there a few minutes before our appointed time and still waited two hours and four minutes in line before we were helped. that’s just ridiculous. Waste of time and gas. Need more of an efficient check-in.

Let people know if they will have to stand outside to check in or pay.

I appreciate the cost-friendly vaccines; my only suggestion would be not to offer a vaccine (Lepto) where I need to come back in 3 weeks for a booster as well as can you please go back to offer a full year of flea/tick treatment? Thank you for everything you do!

Staff was helpful, kind and understanding - thank you for doing what y all do & helping provide excellent, affordable care to the community. Extra thanks to the vet tech - I had a hard time communicating and was very stressed but she was calm, kind and non judgemental- handled the cats beautifully. Thank you guys again!!!

We are so thankful for your services. We couldn t have afforded to keep and care for our dog without you. Your employees and staff are so wonderful with our pet. Thank you for all you do and believe in.

I went to lifetime pets. Everyone was very nice and very friendly to me and my dog.

I m so grateful for everything you do.

In email appointment reminder, actual appointment information was not included in the automated reminder email. Looks like there s a smart-replace issue (see below). Your visit details are as follows: Date: {{appointment_date}} Time: {{appointment_time}} Location: 1116 E 59th St. Kansas City MO, 64110

You need to be more available by phone. I had questions after my appointment, and it was impossible to get ahold of anyone by phone. It didn t even give me an option to leave a voicemail. Email isn t always the best option for everyone.

I really would recommend PRCKC to anyone who needs service for your bursaries, they are absolutely the best. They handled my Ace with love and care and the staff is very caring and some easy to talk to. 10 outta 10 rating!

I was very impressed how organized and efficient my visit was in getting my dog spayed. She has recovered, so quickly. I appreciated the medications that were sent home for her. It really shows how pets are cared for at Pet Resource Center of Kansas City.

I can never get a person on the phone. It would be so good to speak to someone for some of my questions when I call.

Very understanding with snoop dogg being very fearful and allowing me to take him where he needed to be. The staff was amazing with him.

A +

They are very understanding vet people

Everyone was great. Thanks so much!

My animals received the best care. Very informative, cared about pain and their comfort. Highly recommend. 5 stars all the way.

Everyone I encountered was professional, caring and a delight to deal with. I believe everyone cares about our pet and have no qualms turning their care over to you.

Thank you for caring about my dog as much like I do.