The wait to see the vet for a visual exam of my dog was a bit too long. If possible, have more than one vet on duty.

Love, love, love this place and the people. Our dog Roger was surrendered here a year ago after an accident. It was like a reunion bringing him in for his shots...So love that he was remembered and so well cared for! Thank you SNKC for just being AWESOME

I took in a stray pregnant cat that ended up with 8 kittens! Kitten package was very helpful with a tight budget & wanting to get Momma & Kittens vaccinated! Will use your services to get everyone spayed & neutered!

We found the plastic e-collar to be completely disruptive for our cats, and were compelled to explore other collar options. I would encourage your operation to revisit e-collar options and also be more transparent with pet owners about the downside of the plastic cone-style collars. I realize that pets experience things differently from each other, but we found the greater peripheral vision of the inflatable donut-style collar to be much easier on our pets.

Im glad we found your facility! We were a bit leary of someone other than the vet but I was very impressed with the cleanliness, organization and professionalism of the facility and employees!

I am so thrilled with the courteous and thoughtful interactions I’ve had with everyone, from my early calls to get information, to the minute I walked out the door with my kitty after her surgery. I don’t know if you all realize how frustrating and upsetting it is to be a pet parent, trying to make ends meet after a financial set-back, and having so much worry about being able to properly care for our fur babies; let me just say that the relief my family has felt after being able to take care of our little kitty is huge, and we are so very grateful. I have already told lots of people about you, and encouraged anyone who wants to donate to a great cause to send some your way! Once I am in a better financial state, I will be happy to do so as well. Thank you again! Boo sends a happy purr! ??

Our dog was unknowingly in heat during spay. I remember signing a consent about pregnancy, but didn’t know if the paperwork included a clause for spay. I think that would be a beneficial educational piece for clients.

Great job!!!!

We waited a little over an hour to drop off our kitten for his neuter surgery. The first person we talked with couldn t find us on the appt schedule.

your staff is amazing thank you

Great job but funky smell in the Kansas clinic

Keep up the great work! We are blessed to have you in the community. Thank you for EVERYTHING you do!

I pre paid bought the best package for express check in. I took over an hour to check in and there were 6 ahead of me who did not pre pay. The employees at the desk didn’t care that I had already prepaid. I was late for work even after I pre arranged to get in and out in 10 minutes for check in and out. This was very frustrating. I was lied to. Very poor customer service. Don’t offer something you can’t provide

gracias por tan noble labor hacia las mascotas yo personalmente estoy muy agradecido y espero y sigan con esa labor por mucho tiempo

I would like to commend your organization on its commitment to providing low cost services to the community I found the staff to be very committed to customer service and dedicated to the well being of the animals they serve.

GREAT SERVICE, EXCELLENT, FRIENDLY AND HELPFUL SERVICE. TIPPY IS DOING GREAT!

Usually the wait time is over an hour. I don’t mind if it’s just me but my special needs son was with me and I had 3 children with me who had a hard time waiting that long. My dog was distressed and my special needs son was distressed and it was all very stressful to have the entire visit take 90 min. I understand you have limited staff, and are running on donations so I understand. the service was great! That’s my only complaint.

We had a wonderful experience with Spay and Neuter Kansas City! I can tell that you care and that makes me happy. Thank you! Cheryl Mushinsi

I was ok with coming in for the care of my kittens but when they were taken back for their shots I was not given the option to go back with them. They did not know the person who gave them their shots and are now scared of anybody who holds them. Would be nice if the owner was allowed to be in the room with their babies so they feel safe and not scared or the people who are working with them.

I would love to thank everyone for helping me with my kitty.

The lady that helped me was very nice . She worked hard to find the best and affordabled deal for my dogs. Thank you very much

The place was very clean. The staff very nice and polite. Made me feel at home and very comfortable leaving my pets there. I would highly recommend it to all my friends. Thank you.

Had a wonderful experience. I didn’t catch her name but the girl with short hair and tattoos was especially awesome in playing extra with my kitten and talking about how sweet he was!

I think that every time I bring Doug in for annual exams, you ve gotten better. I recommend you whenever I have the opportunity. Well done! Ron Price

The workers are so passionate about my dog. Thank you!