Setting an appointment and having to sit in a line for 40 minutes before leaving with my pet and no services is a kind of crazy. Then having to call 6x leave voicemails and wait on hold several times just to get my money back. Each staff from the lady who checked me in to the lady who called to take payment were very friendly abd professional. It just seems you do not have enough staff to pull off the drop and go business successfully or without it being at the paying customers time/expense. Huge waste of time and headache. I also left at 40mins in with 6 cars a head of me and only 3 had been helped in the 40mins. I made it 30mins home before someone called to asked if we were in the line. over an hour wait for a drop off. Its not realistic.

Nothing but thankful for all you do and allowing us to keep our pets healthy at an affordable price God Bless Each and Everyone behind this amazing resource

Thank you for listening to my concerns about my cat. The previous pet clinic was unable to Provide her with service because of her reaction to the Anesthesia but you guys listened and are Sending her to your special clinic. Thank you for your kindness, it means alot.

i had an appointment last Monday. i came in to the check in area just 10 minuets late, she called the people in the building to let them know that iam here, then she told me we apologize we can t take you or help you. i am just disappointed because my pets needed the vaccine and it was the my day off to take care of them.

You guys are amazing

The whole experience was very organized and easy. Thank you!

I m very happy that you offer spay & neuter appts without bloodwork & an overnight stay. All of that adds up ($$$) and isn t necessary for all animals.

I arrived in time for my appointment but still had to wait over an hour for my pet to be seen.

Everything about Juno’s appointment on 11/10/23 was excellent from drop off to pick up. I know she got the best care possible! I do have one thought about online appointments. If you’re not regularly taking pets from the Kansas side of town, please state that on the website. I was lucky enough to get Junos surgery covered by Fix Em KC, but other people might not be as fortunate.

My babies were well taken care of, the instructions on the after care were great

All my pets are rescues and I can t be say thank you enough for everyone working at pet rescue for helping us out. Yall are amazing!

Every single person I interacted with either by phone or in person was just super nice and very helpful! Will definitely recommend and be back myself!!

Everyone and everything about it was wonderful! I appreciated it so much! Thank you thank you !!! You are awesome people!

Very friendly and took good care of my kitty ?? and I appreciate the help with my bill ????

I saw someone being rude to the staff, and I want to apologize for that person. This is a great place and everyone works really hard. Thank you!

I was really worried how things would go with my baby girl. She did great and was comfortable with the lady that took her in. That meant the world to me. Thank you to everyone there.

I don t want to give less stars for something so small, especially for how professional and helpful the team was, however, the cone that was given to Shrimps was very easily taken off and she had a good hour before I could get a new cone/wrestle it onto her where she licked her incision. Thank you

We had an appointment and showed up on time. We had to wait over an hour in line before my dog was taken inside. Once dog was returned to the car we waited another 10 minutes for the paperwork but eventually left before getting it because I was already late for another appointment. Staff was nice and friendly just wish we didn’t have to wait forever in the car line or at least give people a heads up it’ll be an hour.

You all make it much more affordable to take care of our little Willow. We sincerely appreciate it!

Thank you for such a pleasant experience. It s always stressful to leave a furry loved one but with your staff; no worries!

We took our small dog to be spayed. We were anxious to leave her alone, but the staff made us feel that we are leaving her in very capable and caring hands. We got updates, and was able to take her home early. Thank you.

The staff was very informative, and clear in their instructions, and helpful. My kitten has been healing very nicely and has regained all mobility. I am so grateful for this to continue with her health and make sure not to add to the unwanted pet population. Thank You for all your help.

The staff was AWESOME!

The staff is amazing!

Fantastic service Thanks so much.