Review( 8679 ) : 1351 / 11160
Staff
Your services are excellent.
Review( 8678 ) : 1352 / 11160
Staff
Everyone was friendly and professional. The best!
Review( 8674 ) : 1353 / 11160
Staff
For first time patients it might be good to let them know how long the drop off wait is. I wasn’t sure what to expect and ended up waiting in the drop off line for an hour. Every thing was ok but it might be good to mention so people can be sure they have enough time to wait.
Review( 8673 ) : 1354 / 11160
Staff
It might be good to mention to future clients that the loading/unloading line can take up to an hour to load/unload your pet because of all the care that you all give to the pets. Thank you for all the organization gives to our sweet pets!
Review( 8668 ) : 1355 / 11160
Staff
It would be better if we could bring our dogs into the building instead of waiting in the cars in the heat w cars running like it was done before Covid. It would be better for the pets, the families & the employees. Thank so much!!
Review( 8667 ) : 1356 / 11160
Staff
Great place for your animals needs.
Review( 8666 ) : 1357 / 11160
Staff
Everyone I have dealt with there was very kind and helpful! I appreciate having an economic resource for pet care :)
Review( 8665 ) : 1358 / 11160
Staff
Very professional staff. Very awesome service. Thank you for taking such a great care of Simba.
Review( 8663 ) : 1359 / 11160
Staff
They are the best.
Review( 8662 ) : 1360 / 11160
Staff
They are great at what they do. The way they have drop off and pick up set up is perfect . You guys are AWESOME .
Review( 8660 ) : 1361 / 11160
Staff
Awesome team!
Review( 8658 ) : 1362 / 11160
Staff
We believe your organization is top-notch and everything above is a 5 star; however, our only complaint of the day was communication. We dropped off Annie, who was one of four dental cleanings of the day. Our lack of education had us thinking she would be done and recovering at least by noon even if she was the last one. She didn t go in until 2:00. No one contacted us during this long period of waiting. We finally called and got the doctor out of Annie s cleaning. It would be so helpful if someone could call or just keep us informed by text as to where she was in the process. We were two distraught and very worried parents by the time we knew what was happening. Also, thank you for your honestly. Annie did not require much that was on her dental sheet. We got a refund back and knew that she was treated well and with the most conservative care.
Review( 8656 ) : 1363 / 11160
I didn t get to have my appointment so I am confused why I m receiving this. I was told to call back in 2 weeks then I would be scheduled another 4-6 weeks after that so I am not sure when I will be able to get in.
Review( 8655 ) : 1364 / 11160
Staff
I just Love this place and how efficient it is ran. The only place for me and my pets. TP
Review( 8652 ) : 1365 / 11160
Staff
The person working the check in booth could be a little more personable.
Review( 8651 ) : 1366 / 11160
Staff
Thank you so much for the great care you gave Ray. Totally appreciate it!
Review( 8649 ) : 1367 / 11160
Staff
We appreciate your service, so I am happy with a wait generally. But we had an appt for a westlake Wednesday and got seen an hour later. It should be appts taking priority or all first come first serve. My appt seemed irrelevant.
Review( 8648 ) : 1368 / 11160
Staff
I didn’t know what to expect when I got there but I was impressed. Was a smooth transaction and very reasonably priced
Review( 8645 ) : 1369 / 11160
Staff
Very fast and friendly. I appreciate the drive through service.
Review( 8644 ) : 1370 / 11160
Staff
The best
Review( 8643 ) : 1371 / 11160
Staff
Always pleased with the service you provide and am equally impressed by the care and courtesy shown towards me and my pet. Thank you!
Review( 8641 ) : 1372 / 11160
Staff
Make you Feel Like Family
Review( 8640 ) : 1373 / 11160
Staff
I think your team does a great job I have always been pleased with your efficiency to manage that parking lot of cars keeping our pets safe Thank you very much.
Review( 8639 ) : 1374 / 11160
Staff
I adopted a cat with severe stomatis. Thanks to you I will be able to have the necessary dental procedures for about half of what the pet dental specialist was going to charge. That said, through the course of adopting him and reaching out for care I sent numerous emails and made multiple phone calls over a three week period with no response. It was very frustrating. I finally contacted Kelsey, the customer care specialist, and she was kind enough to help me. I love how well organized the vet visit was. It went very quickly and smoothly and was on time. I love that the vet calls you in person after the visit.
Review( 8638 ) : 1375 / 11160
Staff
I feel as everything was pretty good besides the First Lady that came to the car to give me the muzzle for my dog, I never put on a muzzle and she got a little frustrated but the second lady that came out was GREAT even when my dog was not happy…Other than that everything else was great