excellent would send everyone with an animal there

Pet resource ctr is great

I have always had excellent care here. The last visit I did not get heartworm results until I called back four days later . I also got topical bravecto stead of the pill I normally get.

The price is good, but we had to wait in line for 1.5 hours. We were also ignored by the staff

Upon arrival my pet had been out of surgery for about an hour, I was asked to wait in line, where I waited another hour. During this time cars behind me started getting their dogs, and I began to worry about my own. When I tried calling, the hours on the machine said they didn’t close for another hour, but that it was after hours. Someone finally came to my window to ask me to pull forward more for other cars. When they did I asked about my own dog, and was told that the staff was “going in order.” When I said that my dog had been out of surgery for two hours at this point and cars behind me were getting their pups, I was assured that it was going “in order.” After the employee walked away, I received a call stating because my dog was “chunky” (even though she’s not) it was taking longer for her to move. After this she was out within 10 minutes, which leads me to believe that it had nothing to do with that and that they simply forgot altogether about my dog. If that was not the case and they simply failed to communicate what was going on, I still feel as though the frustration and anxiety of it all could have been avoided with better training/communication.

Ruby and I had a wonderful experience and will make sure to return.

Everyone has been so kind and caring. I can t tell you how much that has meant to me. Thank y all so much.

At the time your worker picks your pet up from the car they should ask and make sure that you re getting the right package as to prevent you from coming back to get whatever isn t done done otherwise everything was perfect

Everyone there is so nice and professional. God Bless You and Everyone at Pet Resource Center, what a great place for the pets of KC !!

What you do for people and their pet s and the care you give is just astonishing. Being a part of the experience and seeing it for myself was nothing short of miraculous.

What you all do for animals and their owners is extremely commendable. It s comforting to know there s a place that I can take my pet for care that is affordable and exceptional and so caring!

Somehow my number got over looked and several numbers higher than mine got service before me. Staff apologized for the oversight

You offer good prices and an excellent and caring staff. I would definitely recommend your facility.

love what you guys do!

Staff are great people!

Super friendly staff!! I definitely would come here again.

Very good service. Thank you

the only issue was the line/ lack of traffic directing

The staff is very knowledgeable and friendly I really do need the help with my cat Starch sorry I didn t see this text clearly due to vision impairment I found it every one was very caring thank you very much

The process was quick, straight to the point and I am so grateful that I was able to get the help I needed with my doggies. The staff was so understanding and assisted me financially as well! I definitely have recommended you guys to my friends and will do so in the future!

Our visit was a+ experience! And the vet tech was exceptional.

I had appt with Westlake In Blue Springs which they didn t find. Had my 11.07 lb dog at sign-up. Lady was not friendly and told me take dog back to the car. It was extremely hot so I had carried her except on the mulch. Your person took her from window of my CRV and insisted on using large choker lease, then I see the lady dragging my dog across the parking lot since she didn t want to go with the stranger. I hollered What are you doing? This is exact opposite of our experience last year and won t be gaining my trust or donations. I offered to hold her for shots and was very disgusted by this method.

The lady in the booth first thing in the morning had wet hair, seemed frazzled, and agitated when she arrived to help us.

I love the online reminder that it was time for yearly shots and checkup. Then, I could sign up for an appointment online at one of two locations that was convenient for me. The check in was by two friendly associates and the appointment was quick.

The staff is courteous, helpful and sweet to the animals. The ease of making appointments online is also a plus.