I am very pleased with the staff and the doctors. Everyone is very nice and always professional. Procedures and follow up are always explained in a manner I can understand. And I know my babies will get the best care possible. Great place to take my babies because I Neo have to worry

Service has always been excellent,friendly & professional! I m always pleased!

N/A on the office conditions...was not allowed in due to the Rona Ridiculousness.

the most efficient visit ever.

I received wonderful care for my two dogs! I appreciate the information; the time and especially Dr. Sameck who went above and beyond to get much needed medication for my dog. I also appreciate Dr. Horton. Demaris is Sweetheart!

Only place I would ever take my pups. Love Dr. Samek and the staff?!

Service was outstanding. Staff member asked if I knew my cats were not micro-chipped. They are both strays, so I hadn t thought about it before. Glad they asked and had it done for both. Thanks for asking.

Was not allowed to enter the office due to Covid 19. All else was fine.

Everyone was so helpful and friendly! Thanks working with patients even during this chaotic time!

Excellent! Car service went very well. Appreciate effortS of all to make it efficient!

Dr. Sameck and staff did an excellent job under challenging circumstances. All personnel had to move between the office and parking lot due to social distancing rules which has got to be challenging and exhausting. Dr. Sameck is always so kind and compassionate even taking time to check on our family s well-being during this pandemic. He is also gentle and loving toward our pets.

Visit was easy even with not being able to go in

Appointment was great, communication was good given the situation and I appreciate you could still see them.

Great job. You have a wonderful and caring team.

Always pleased with our relationship with staff. Front office staff are so very kind and helpful. Techs and Medical staff are wonderful. Lena is in great hands! Thank you so very much

Fantastic and caring office staff. They are a gem, and why I will continue to come back.

Well the doctor did a thorough exam and detected that there was no neurological involvement in my dog s leg problems, but the very next day she started dragging both of her back legs and my daughter (a 4th yr vet student) gave her a neuro exam and found that there was definitely neurological involvement. She had gotten much worse in one day. Just wanted to let Dr. Horton know.

The last visit cost a lot simply for renewal of prescription plus bath and nail clippers.

I was charged for vaccines that should be covered under the vaccines for life program. Didn t see it until I got home later. I plan on calling you about it, hopefully it was just an accident and can be rectified.

It s always great to see Dr Sudjak!

Staff is always pleasant and very good with my pet babies!

Friendly staff and veterinarians.

When discussing treatment options, include pricing and priority level. Allow for follow up questions, i.e. is the $200+ bill going to be that much better than giving benadryl that is already in my cabinet.

I don’t like that the exam is no longer performed in the room. All procedures take place in the back, which I’m not a huge fan of.

All the staff at Gainesville Animal Hospital West who have worked with me and my dog Rose are wonderful, caring and so patient. Thanks to all of them!