When someone is 5 minutes late staff should not be so cold as to scold and remind to call to advise. Situations could be devastating as to reasons for lateness which happened to me. I think at 5 minutes late it’s probably not necessary to scold for this. Most times at 5 minutes late it’s because we are outside with a dog or pet that is doing their business. Just asking for less hassle at this time, just not friendly.

Good location, it was clean and fresh. Doctor worked with me to provide my pet with tests,labs.

I am very pleased with the doctors and staff. The ease of getting an appointment is great. Everyone is very friendly and caring, and takes their time to explain everything to you.

Vet and staff were great but appointment took over two hours. Also seems a bit extreme to still not allow people inside the building when restrictions are lifting just about everywhere else including hospitals.

Pls. No card # over the phone

The entire team I saw during my visit was amazing, everyone is positive and kind! Roshelle was so incredibly kind, understanding, and helpful. Whenever I spoke with her (over the phone) about my concerns she never made me feel rushed and she always has a positive attitude!

I arrived for my appointment and was turned away due to an emergency ongoing at the clinic. I rescheduled for the next day, waited 1.5 hours for 3 vaccinations for my dog - with the reason being more emergencies... this is not good customer service, if your clinic is this busy, perhaps you should have more vets on staff? I am willing to drive to Archer if this location is less busy - I was not happy with my experience at the west location.

The staff is all very friendly and do a great job explaining options, diagnoses, and treatments! You’re doing wonderfully :)

Never went inside, and there wasn’t an N/A option for the office facilities question. Great service!

We are very pleased with the service and staff Bandit did great!!

Great service, great staff! Love Dr. Samek!!!

Love you guys!!!!

Thank you. The animal tech Stephanie was extremely gentle with Daisy for which I am grateful. Kim Mueller

Did a great job on spay and neuter two dogs I saved that have become family to me. Thank you!!

Love you guys!

So happy with this vet clinic! Wonderful vet / owner and staff. Thank yoU!

Dr. Horton is simply wonderful in every way. Her explanations are clear, her advice is caring and sound and she so clearly loves animals and wants the best for her clients. I feel extremely lucky to have her to care for my dog.

We thoroughly enjoyed our visit to GAHW! Dr. Horton spent an abundant amount of time with us going over all information and questions we might have about our new puppy stitch! We had a very pleasant experience with all of the staff and will be returning for all our pet medical needs!

Great service/ friendly staff/ extremely fast

Excellent service and care. Looking forward to when you can offer regular boarding services again (Not just holiday period).

Due to Covid 19 I was unable to accompany my pet as usual. I understand why.

Who ever cut Felix’s nails are the best! But I also have to admit that Felix is a good patient ??I think you guys are best! I’m so relieved to have been referred to you all. Oscar too gets excited at the mention of “we have to go to the Dr today “ thanks ??

Receptionist sucks

I am very pleased with the staff and the doctors. Everyone is very nice and always professional. Procedures and follow up are always explained in a manner I can understand. And I know my babies will get the best care possible. Great place to take my babies because I Neo have to worry

Service has always been excellent,friendly & professional! I m always pleased!