Waited over 40 minutes, asked what the golf up was, and the receptionist tried to tell me I had the wrong appointment time and that I was 10 minutes late, when, according to all appointment reminders I received, I was really 5 minutes early. Then spent less than a full 5 minutes with the doctor.

The staff is fantastic! Always friendly and helpful.

I was not comfortable with service we were receiving for our family member from a nearby facility. Our first visit here was very comfortable, we definitely will be returning! Thank you for caring. Mike and Vicki

At this time some of these questions are not really applicable because of the COVID-19 restrictions. I m sure the office is clean because it always has been.

thank you for taking good care of our Rileydawg...His eye is much better today. Not bulging and the swelling has decreased greatly.

Would like to be able to come in with my pet and see the doctor, curbside service was nice at the beginning but it’s time to let us in again!

You guys are wonderful!!

I have been a client for many years. Our dogs have been well looked after and you can tell the staff love animals! Dr Caffarini is very kind and professional when treating our dogs and takes his time to explain and answer questions. Would highly recommend this practice.

I appreciate the care and concern given my pet and the testing that was done to help him. It was inconvenient to wait so long in the hot car. I didn t anticipate such along wait. But, overall, I was very pleased with the visit.

Great service! Quick!

We are happy bringing Ricky to see the doctors. The only concern is the wait time. Other then that, you guys are great. Thank you.

I asked to see a different vet doctor, who I had appointment with, but not the right vet took care of my pet. I waited 45 minutes after I arrived to be seen even though I had appointment. In the end I need to go back, they didn’t give me annual heart warm, I did not hear from doc, I had concerns but was brushed off. Have web coming here for 13 years and this was the worst service I have received.

I didnt see the office and the wait wasn t bad a little longer than before but a lot of pets were going in and out. I love your Dr s and the staff. You are always amazing with my babies and you guys always manage to get my babies in fast.

Love u guys!

Great Dr.

Dr DeMoor is an excellent Vet

Why in the world are people not allowed to enter your building? I don’t feel talking on the phone when my pet is not in front of me and the doctor does no benefit to the animal. The world is opening up and so should your building!

I was surprised at how quickly, Ted E Bear was taken into the office. The tech gained Ted’s trust right away and he went willingly with her. I have put off taking Ted to the Vets due to my fear of catching Covid because I was considered high risk. If I knew how easy this would be I would have brought him in sooner ( although he has been very healthy). I was even more surprised at how quickly the visit went and Ted E was perfectly calm when he was returned to me. I any very pleased and satisfied with the visit.

Susy (Suzy) and Dr Demoor were amazing! They took such great care of my cat and his dental cleaning/surgery! My cat recovered well because of their great care!

Still won t let inside. I think that should change. otherwise everything was great! great first experience with all of the LP Animal Hospital.

Thank you to Everyone at Lockport Animal Hospital for the kind and professional care you provide to out furry family members . I am so grateful to have found you and just look forward to seeing you in person again for visits once it is safe to do so !

Have had pets and vets for over 40 years. The staff is the best and absolutely love the doctors! My pets are my family and I will never go anywhere else now that I have found Dr. Caffarini and Dr. DeMoor.

Very friendly and got my appointment in just a couple of days. My dog just needed a vaccination

Dr. Cafferrini & staff are always great!

Great experience can tell that your associates love what they do - Mitzi loves going and they are always a pleasure