Wait time extremely long, however, I know situations come up so I didn t mind sitting there for over 2 hours, evening appointments this happens.

Everything was great! We love the staff and Dr. Joe!

All the employees are wonderful.

Dr DeMoor & the gals in the office are awesome! Always a pleasure dealing with them, especially when you have a sick pet, they re comforting & my dogs are well cared for at Lockport Animal Hospital

Very helpful staff when I needed an appointment to have my dog seen. Clean and comfortable waiting area.

My dog had excellent care. Her diagnosis was carefully thought out, her meds throughly explained, and extra kind treatment was exercised by doctor and assistants. I am very grateful to have Dr Cafferini and his associates be my dogs care team. Also, the office staff are friendly, patient, and professional.

Dr Joe is the best - my third dog he’s cared for!

Doctor Joe has been taking care of our dogs for over 30 years and once again he took such great care with our Jake who was really sick when we brought him in. He s back to his usual sweet self. Thanks again Dr. Joe

Dr. Scoma was very professional,caring and attentive to my concerns.

The doctor is very caring, calm, and listens to me & explains everything he is doing.i feel at ease when we are seen.

Dr Demoor is the best, he answered every one of our questions. The entire staff is great, everyone is so nice and helpful

I have never been let down with any of the vets or techs here!

Top-notch service, I’m really happy with the care my pup has gotten. That being said, it’s always a minimum 45 minute wait from the time the appointment was scheduled for. I realize it gets crazy busy there and I get it considering the high standard of care… but dang! At least this last visit we were able to wait in the car, but every other visit has been sitting in the exam room waiting. Not the end of the world but I thought it needed to be brought up. Otherwise, extremely happy!

The staff has always been professional and caring. One of my cats has numerous health problems and your staff has taken lengthy notes to relay my concerns to Dr DeMoor many times. I hope they know how much I appreciate it. Thank you so much. Dana

Mallory did an excellent job of explaining how my cats dental procedures would be handled by Dr. DeMoor and his team and said that I would be contacted regarding any issues/complications that might occur during the the process. I received a phone call when the procedures were successfully completed. Thank you for taking such good care of my precious pets.

Love Dr Cafferini and his staff!

Just love Lockport Animsl they are so friendly, efficient and Dr Scoma is fabulous!!!!

It s always a pleasure when we need to bring our babies in

This is the second year I have waited an hour to be seen.

Always a great experience

Staff at front desk seemed distracted. Notably different behavior than my previous visits to this office.

Great experience from making the appointment to check out!! Would recommend them to anyone !

I absolutely love you all there! So caring with our fur babies. Dr Joe is Awesome!!! Meghan is super too! Thank you so much for all you do! We greatly appreciate it. Laura Dilallo. Zoey’s mom

Dr Kinaskis talked very fast but I think I have everything ha.

As a courtesy, staff should call clients before their appointment time to let them know if their vet is running behind and give them the option to arrive a little later.