Review( 171 ) : 726 / 1733
Staff Provider Facility it self Waiting Time Fees
Everyone was very nice and professional. They took their time explaining everything. The follow up call was a great way for me to ask more questions.
Review( 170 ) : 727 / 1733
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Indi loves all the staff at SRV. Everyone is always helpful and nice. Best clinic I have taken my furbabies to.
Review( 169 ) : 728 / 1733
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Everyone is wonderful at Stones River Veterinary Hospital...my fur baby is very well taken care of!
Review( 168 ) : 729 / 1733
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You all have been amazing in my dog s recovery. My baby Cortana was viciously attacted and had some severe bites that have taken weeks to heal. You have been committed to her full recovery and have helped me to treat her at home! I can tell that you all really care about her and making sure she makes a full recovery. This has been a hard situation to go through with her but you all made it much easier and and seeing how you all care for her and how she loves to see you all has helped us to Cortana almost completely healed! I wouldn t take her anywhere else for care !!! You guys, the entire staff, are all awesome. Thank you!
Review( 167 ) : 730 / 1733
Staff Provider Facility it self Waiting Time Fees
Thank you so much for taking such great care of our Lula. We love you guys!!!
Review( 166 ) : 731 / 1733
Staff Provider Facility it self Waiting Time Fees
Despite the initial appearance of caring about my dog who was severely dehydrated and had gi bleeding & liver insult... due to the unbending policy that all payments were to be paid in full I had to take my dog (after being there several hours) who was very weak and barely able to stand long and go find a vet that would allow me to pay half of potential cost this Friday and the rest next Friday. I had been quoted $350 for the morning of tests and approx $1000-1200 for the hospitalization. I explained that I needed to pay half now and half next week. Unbending policy dictated stones river would not be able to accommodate me and my pup. I have spent several thousand dollars at stones river over the years. What a shame. It is a very uncaring corporate feeling there. I understand the reasoning yet being an ICU nurse myself find it a real shame. Consequently, I found a caring vet that was willing to work with me and in fact for the same treatment charged me less and were very good at working with me to give me supplies so that I could administer fluids and meds myself at home overnight to cut the cost some & give me the ability to watch him constantly overnight. The vet is further from my house but I feel that we are in great hands now and I m more than happy to drive past Stones River to go where we feel cared for... and I was more than happy to pay the other vet in full today.
Review( 162 ) : 732 / 1733
Staff Provider Facility it self Waiting Time Fees
I was very impressed with the quality of customer service. From the receptionist to the veterinarian, everyone was so inviting and helpful. Great experience from start to finish.
Review( 157 ) : 733 / 1733
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Kathleen was very friendly and knowledgeable! We appreciated her great job helping us and our dog. Thanks to the office for fitting us in for a same-day appointment!
Review( 146 ) : 734 / 1733
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Loved the personal service and care given Willie.
Review( 141 ) : 735 / 1733
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Your reception area and staff are superior. Very informative and helpful. The staff bathing Jax seemed kind and informed me of his mental state and condition when his bath was completed. This was the first time anyone has bathed him other than a lady who groomed him since he was eight weeks old. Thank you all
Review( 139 ) : 736 / 1733
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Thanks for working with me to hook Abu up with his new girlfriend Wendy! I know y’all don’t do grooming, but we appreciate it!
Review( 138 ) : 737 / 1733
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I would recommend stones river veterinarian hospital to anyone prompt courteous service and caring people thank you for taking great care of my pets
Review( 137 ) : 738 / 1733
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I have taken my cat to other Veterinarians in the past, but they rushed through the exams. That made him nervous and defensive, and therefore made the staff treat him worse. Stones River has been amazing with him. They take their time, and he is more at ease during the appointments. I can’t believe he barely hissed, and I don’t believe he stuck out one claw. We have found his forever Vet.
Review( 135 ) : 739 / 1733
I don t know what we did without Stones River Vet. Each person (the technicians, front desk, vet techs and doctors) is exceptional.
Review( 134 ) : 740 / 1733
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Loved the service!!!!!!! Artie was taken care very well!!!
Review( 129 ) : 741 / 1733
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I absolutely love the veterinarians and staff at Stones River Animal Clinic. Everyone is always so friendly and I can tell they genuinely care about my fur babies. They go over costs and have never recommended anything that isn t necessary. My dogs love coming to visit which I ve never experienced at any other vet s office. I have nothing but good things to say about this vet and would highly recommend them to anyone!
Review( 128 ) : 742 / 1733
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Thanks to Dr. Tepp, Jodi and the staff at Stone s River Veterinary Hospital for providing excellent surgical care for my kitty.
Review( 127 ) : 743 / 1733
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Always fast and friendly. Thanks!
Review( 125 ) : 744 / 1733
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I am very pleased with the care my dogs received. Everyone was very nice and informative. My dogs were at ease and less nervous than at their previous provider s office.
Review( 124 ) : 745 / 1733
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Very good professional animal veterinary ??
Review( 123 ) : 746 / 1733
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I really appreciated the friendliness of all of the staff members. They were all very helpful also when it came to making the decisions financially.
Review( 122 ) : 747 / 1733
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Friendly, professional, and thorough. Exhibited care and understanding. Thank you!
Review( 120 ) : 748 / 1733
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Have always had a great experience and they are always able to work in appointments when is something that seen soon
Review( 117 ) : 749 / 1733
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The front desk was outstanding and friendly. The back staff followed that with a fast pace and friendliness.
Review( 114 ) : 750 / 1733
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Dr. Bailey and Wendy were amazing! Took the time to explain everything.