97.95% Ratings based on 1734 Reviews and Surveys on Yelp on Google Maps
Office Information
Office Hours
Opening Hours | Closing Hours | |
Monday | 7:00 AM | 7:00 PM |
Tuesday | 7:00 AM | 7:00 PM |
Wednesday | 7:00 AM | 7:00 PM |
Thursday | 7:00 AM | 7:00 PM |
Friday | 7:00 AM | 7:00 PM |
Saturday | 8:00 AM | 12:00 PM |
Review( 365 ) : 526 / 1734
November 14, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
We came in on short notice with our limping dog. They worked is in to see Dr Schroeder and got us taken care of quickly. Thank you!
Review( 363 ) : 527 / 1734
November 11, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
My spouse and I we re extremely satisfied with the Dr, and staff. Our puppy was content during the services rendered. Thank you so much for keeping us content with your service.
Review( 359 ) : 528 / 1734
November 09, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
Thank you for everything!
Review( 358 ) : 529 / 1734
November 08, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
Everyone is always kind, knowledgeable and professional. I believe my fur babies are in good hands! The sympathy card I received after Kandy’s passing was very thoughtful and greatly appreciated.
Review( 354 ) : 530 / 1734
November 05, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
Always love coming to White Rock Vet! I know Riley will be well taken care of, no matter which technician or veterinarian helps her! So thankful for the team at White Rock Vet!
Review( 345 ) : 531 / 1734
October 28, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
Love all the staff and of course Dr. Miller, she is so sweet and caring of my dog Cher. I wouldn’t go anywhere else but only here. I even get calls the next day just to follow up how my Cher, is doing. Love everything and everyone there.??
Review( 343 ) : 532 / 1734
October 27, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
Love u guys
Review( 342 ) : 533 / 1734
October 27, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
My only concern was when I called for Ratchet’s lab results, it seemed as Jennifer had never been asked for results before and was super confused as to why I would even ask. That felt like there was something to hide. I did end up getting his results, because I’m curious about his health, but I didn’t think it should have been a big deal.
Review( 341 ) : 534 / 1734
October 26, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
Great service, thanks!
Review( 339 ) : 535 / 1734
October 24, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
I absolutely love Dr. Schroeder. She has taken such good care of my Claudia and was quick to follow up with us after her emergency visit.
Review( 333 ) : 536 / 1734
October 20, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
I am very satisfied with White Rock, Dr. Lempert, the techs, and the staff and care they’ve provided for our bunnies. Everyone is so nice and knowledgeable. My only gripe is that since I live in south Austin the drive can be a pain, but it is worth it! Thank you.
Review( 332 ) : 537 / 1734
October 18, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
We have never had an issue with the staff here. Everyone is friendly and has patience because i have one fiesty chihuahua and one dramatic one!
Review( 331 ) : 538 / 1734
October 18, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
Dr. Schroeder is the best in the business! You are lucky to have her on board!
Review( 324 ) : 539 / 1734
October 12, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
The check-in was completed much more quickly than usual as an employee was immediately available to facilitate completing the paperwork. I appreciate that. Is this paperwork available to be completed in advance of the drop off?
Review( 323 ) : 540 / 1734
October 11, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
For a couple of first-time pet owners, we were nervous about bringing our puppy in because we didn t know all the questions that we should ask, but the staff and the doctor treated us with the upmost respect care, consideration, and friendliness.
Review( 320 ) : 541 / 1734
October 08, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
Overall I m satisfied with the care that the cats get. My only complaint is that the billing was NOT claerly explained to me. I asked for a price to kennel both cats and was given a quote. So when I get there I was told that the quote I was given was only for one cat. Very frustrating. There is room for improvement on communication on your part.
Review( 318 ) : 542 / 1734
October 07, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
This visit was, as usual, full of caring for my pets and my learning more about them. Thank you!!
Review( 316 ) : 543 / 1734
October 06, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
Really great experience!!
Review( 315 ) : 544 / 1734
October 05, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
I had dealings with a previous vet inside a pet store when I lived in CA and didn t want to go through that again (they didn t seem to care about the patient) - you guys are the opposite of that - informative, compassionate and took time care in explaining the health issues with my daughter s gerbil to her - even though the animal is old and getting ill, it was the best experience I ever had at a vet and will never go anywhere else
Review( 314 ) : 545 / 1734
October 05, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
We received expired medical pads. They were initialed so I am assuming the vet knew. As a new customer I was surprised no one explained that to us. Not to mention a discount should have been offered on the $25 pads.
Review( 310 ) : 546 / 1734
September 30, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
None
Review( 305 ) : 547 / 1734
September 27, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
It s always a pleasure seeing Dr. Miller! Everyone is great there. So good with my cats.
Review( 304 ) : 548 / 1734
September 26, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
The only thing I wasn t a big fan of was paying while still in the room only because, if we weren t moving, I would have liked to have paid at the front desk and made another appointment for 6 months. Other than that everything was awesome!
Review( 302 ) : 549 / 1734
September 24, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
Great clinic. We love Dr. Jack and every other doc and tech who has helped us!
Review( 301 ) : 550 / 1734
September 24, 2018
Overall satisfaction
Staff
Provider
Facility it self
Waiting Time
Fees
Aside from having to listen to my kitty whine and complain on the trip there and back, the staff at the hospital are always pleasant. The technicians and Dr. Lisa are very professional and caring.