Advanced Pet Care logo

Advanced Pet Care

91.64% Ratings based on 1143 Reviews and Surveys on Yelp on Google Maps

Office Information

448 South Arrowhead Avenue
San Bernardino, CA 92408

Office Hours

Opening Hours Closing Hours
Monday9:00 AM4:00 PM
Tuesday9:00 AM4:00 PM
Wednesday9:00 AM4:00 PM
Thursday9:00 AM4:00 PM
Friday9:00 AM4:00 PM
Saturday9:00 AM1:00 PM

Review( 188 ) : 426 / 1143

Review by HaydP

It was a great service ,Thank

April 30, 2020

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: HaydP

It was a great service ,Thank you so much

Review( 185 ) : 427 / 1143

Review by Anonymous

I m so glad I listened to

April 26, 2020

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: Anonymous

I m so glad I listened to my daughter & took Lillie there, bc she has been misdiagnosed for 4 yrs. Thank you so much.

Review( 184 ) : 428 / 1143

Review by DaisR

We worked with Robert when

April 21, 2020

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: DaisR

We worked with Robert when We took our pet in he was very nice and friendly and very informative very polite and a true pleasure to work with. Also Mr. Bishay was pleasant to speak with very informative and supporting in Getting the proper care and medication for our dog his help was very much appreciated and that fact that he cares and was willing to help with prices made our experience a good one. The only issues was the wait we had a 10am appointment and did not leave til 2 pm a 4 hr wait with no restroom available was horrible especially since we drove from the high desert for this appointment and no places are open to the public at the moment. Also their front desk receptionist were not very friendly at one point I was waiting outside of the door to be acknowledged since there is a “stop do not enter” sign on the door one of the receptionist clearly saw me standing there through the window waiting to be addressed and she did not she kept conversing with the other receptionist and ignored me When I opened the door to get acknowledged they looked irritated as if I was bothering them and overall the feel was not welcoming it was more like they did not want to deal with people.

Review( 181 ) : 429 / 1143

Review by DylaK

I never received my post op

April 18, 2020

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: DylaK

I never received my post op paperwork or my dogs bloodwork results. I called and asked for it to be emailed and have received nothing yet.

Review( 174 ) : 430 / 1143

Review by AndrC

They gave us lots of information

March 20, 2020

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: AndrC

They gave us lots of information to take care of our dog and even advised us of a problem he may have to go back for as a check up

Review( 173 ) : 431 / 1143

Review by AdanB

Wait time was a little longer

March 17, 2020

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: AdanB

Wait time was a little longer than expected even though we had an appointment. The doctor took the time to fully examine my pet and diagnose him. He also explained what our options for treatment were and how we could it.Catherine was very knowledgeable and helpful. She took the time to explain everything thoroughly and made sure my dog felt safe and comfortable.She constantly checked up on us and tried to help as much as she could. Probably the best vet experience by far and will definitely will be going back.

Review( 172 ) : 432 / 1143

Review by RachC

For safety please get proper

March 15, 2020

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: RachC

For safety please get proper mats at entrance.

Review( 171 ) : 433 / 1143

Review by DebrS

They always get me in when

March 13, 2020

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: DebrS

They always get me in when I call and I have only a brief wait once I arrive.

Review( 169 ) : 434 / 1143

Review by PatrB

Everyone is awesome ....Katie,

March 12, 2020

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: PatrB

Everyone is awesome ....Katie, Maria and doctor Post and all the other wonderful members of the staff are all fantastic, always going the extra mile for my three dogs ...been with them for many years. Fantastic service, great prices, exceptional care. We love this hospital!

Review( 159 ) : 435 / 1143

Review by CaseD

The staff are very nice

February 04, 2020

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: CaseD

The staff are very nice

Review( 158 ) : 436 / 1143

Review by JustL

This has always been our go

January 27, 2020

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: JustL

This has always been our go to vet, for 15 years. I had just refered my mom to take her dog too. We love that you all care about the animals & not just about how much money could be made off of people who are often in there for something worry some with their fur-babies.

Review( 155 ) : 437 / 1143

Review by GhinL

Phenomenon group! Love what

January 12, 2020

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: GhinL

Phenomenon group! Love what your doing to help rescues! Keep it up! Bravo!??

Review( 148 ) : 438 / 1143

Review by ArliK

All good. Thank you!

December 08, 2019

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: ArliK

All good. Thank you!

Review( 147 ) : 439 / 1143

Review by BritG

I came in 30 mins before my

November 17, 2019

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: BritG

I came in 30 mins before my appointment. Someone who came in after me and made a last minute appointment was seen before me. I wasnt seen until 50 mins after my appointment. Front staff doesnt say anything even waiting along time. Vet techs were great abd helpful.

Review( 138 ) : 440 / 1143

Review by RobiA

Awesome experience and I highly

September 03, 2019

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: RobiA

Awesome experience and I highly recommend this Vet!

Review( 137 ) : 441 / 1143

Review by Anonymous

Being able to go back with

August 20, 2019

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: Anonymous

Being able to go back with my pet would make me feel a lot less anxious and probably help keep my pet calm too. I was told to wait in the waiting room while my animal received shots. I understand procedure and that it’s probably easier for the vet if there are less people in the room. Yet, I also believe it would have been in the best interest of my animal (along with my sanity) if I was allowed to be in the room while they received their shots.

Review( 136 ) : 442 / 1143

Review by LeslP

The vet really listened to

July 22, 2019

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: LeslP

The vet really listened to me and provided prompt service. The vet tech was friendly and helpful. really happy with the service. THANK YOU!

Review( 134 ) : 443 / 1143

Review by MariM

We had both of our dogs anal

July 05, 2019

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: MariM

We had both of our dogs anal glands drained, but I don t think they did a very good job. That same night they were having the same symptoms as before, licking their anus and dragging.

Review( 131 ) : 444 / 1143

Review by ValH

The vet tech was caring and

June 29, 2019

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: ValH

The vet tech was caring and considerate.

Review( 124 ) : 445 / 1143

Review by JosuI

Great place! Love the service,

June 03, 2019

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: JosuI

Great place! Love the service, staff and facilities Dr. Zacky was very helpful!

Review( 123 ) : 446 / 1143

Review by JackH

Although my dog lost her puppies

May 29, 2019

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: JackH

Although my dog lost her puppies they still manage to save my dog s LIFE! It was a bitter sweet experience. I am grateful and thankful for having these doctor s and nurses save my dog when she could of lost her life.

Review( 121 ) : 447 / 1143

Review by DaleG

Thank you for your help with

May 22, 2019

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: DaleG

Thank you for your help with Chi-chi. Dale Grimes

Review( 118 ) : 448 / 1143

Review by TaylE

I got my dog fixed and she

May 15, 2019

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: TaylE

I got my dog fixed and she acted funny the first couple days and didn’t really want to eat and she has had a cough since she got back from the vet.

Review( 116 ) : 449 / 1143

Review by ToniW

Thank you for getting us in

May 10, 2019

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: ToniW

Thank you for getting us in a quick appointment!

Review( 114 ) : 450 / 1143

Review by AlleM

You guys are great. We were

May 07, 2019

Staff

Provider

Facility it self

Waiting Time

Fees

Review By: AlleM

You guys are great. We were in and out in no time. Thank you for all you do.