I personally did not see the vet, I waited in my car and the nurse came and got my dog. It was a bit weird not going in with her, but it was good.

I was very surprised at the disfunction of your office. I had been a customer of yours in the past and looked forward to renewing the relationship. I am very sorry that this cannot be possible. Whoever owns the hospital should be present more often.

I really liked how the social distancing visit went. I actually think it made it less stressful. You got to look her over. Tell me what you saw, ask questions, let me ask questions, and then she came back. For a cat, that s probably a best case scenario for a vet visit. The faster the better, and things are definitely faster, without a lot of small talk. I may like to chit chat, but I m sure my cat prefers the shorter visit without it.

I brought Bella down there 2 wks. ago. Her liver enzymes were high. She had a loose tooth and a cyst above her eye. The vet wanted to take her dew claws off. I don t know what the tech s name was that called me to give me the price for all. I told her at the time I didn t want to put her through the pain of the claws. She s too old for that kind of surgery. Thursday morning when my husband dropped her off the tech gave him a copy of the procedures and the cost. Him being a man, he didn t read the paper and signed it. Therefore I had to pay the bill. Evidently the tech dropped the ball relaying that I did NOT want her claws removed. By the time I found out it was too late. I m very upset over this and my dogs won t be coming back to you. Maybe you need to train your employees to put important things (such as major surgery) in the file

Thank you for doing drop-off appointments. It is helpful and makes me feel much safer in the current times.

Car visit went very well

The lobby was closed due to Covid 19 procedures, so I didn t see it nor the office area and thus can t on cleanliness. Normally it s a very clean facility.

The staff was very friendly and helpful with our new kitten

Love you guys!!????

Everyone was so friendly, I really appreciated the follow up call on my puppy to see how she was doing after vaccinations.

I was very happy with our visit. Everything was explained in detail and we appreciate the probiotics that was sent along with her antibiotics. Dolly loves the flavor of them. Her diarrhea is gone and she is back to eating small meals without getting sick. Dolly seemed to have a great visit because she wants to go for another ride to see the doctor. Ha, ha. You all are great!!!! Thanks so much, April Cross

Information about the anesthesia and recovery time after the recovery injection was not explained enough to me. When I brought my dog home he stopped breathing 7 times.I had to beat his chest to get him to started breathing again. Needless to say that stressed me out and I m sure it s stressed him out as well . I do believe that staff and or Doctor should have told me that that could be one of the complications. I did not realize that it was going to take a full day for him to recover. That makes me uneasy with bringing him back for any other procedures.

Awesome!

Make follow up calls 2 days after appt instead of 1 nit usually enough time to say if anything has changed

Not sure if this is due to the change in process w/the virus. But could we get or could you add to the receipt or some document the vitals, i.e. weight, etc?

Love the staff and appreciate the great service and care that we get at Sequoyah Animal Hospital!

Friendly staff and fast

Doing a great job to facilitate social distancing. I very much appreciated the techs wearing masks. Thank you! Babs nails look great too!

I was called about my dog and said they would come get her, but she was already in the building. I wanted to discuss my concerns with the vet, but think i always talked to the tech over the phone. Also had to ask about what medicine to continue when thr dog was brought to the car.

Complete all 5 stars. My Bandit is back to his puppy stage. My wife and I and Bandit could not be more happy with your company and staff. Again and Again thank you

Was a little concerned that not all staff were wearing masks nor social distancing when they came to cars to get pets.

I prefer to see a bill prior to paying but circumstances with the quarantine prohibit so it s understandable.

Please change the Bordetella due date to 1 yr like you tell us it is good for. It appears good for only 6 mo on health cards & the emails. Thank you!

Good job setting up to control the spread of COVID 19. Some workers did NOT wear masks. That made me uncomfortable and anxious.

You all are great and I appreciate having you to turn to with all my pets health needs