Review( 466 ) : 551 / 1846
Staff Provider Facility it self Waiting Time Fees
I feel like the ball was drop in the situation of my cat. It took two days with back and forth visit with hardly no information. My cat is no better, and still not sure what exactly is wrong. They were x-ray in question the first visit, and I got two or three different stories from as many people there. So now I don t feel like I can trust. Will be getting a 2nd opinion and new vet.
Review( 464 ) : 552 / 1846
Staff Provider Facility it self Waiting Time Fees
I have brought my animals to you several years I dont think the doctors are as thorough or as nice as they use to be. My animals are like my children and expect them to be treated that way. Someone in the office was very rude on the phone once. I have this all documented and will be glad to go over it with you.
Review( 463 ) : 553 / 1846
Staff Provider Facility it self Waiting Time Fees
It was my first visit and I was pleased
Review( 462 ) : 554 / 1846
Staff Provider Facility it self Waiting Time Fees
Arrived 10 minutes prior to appointment. Made the call stating we had arrived waited approximately 30 minutes for them to pick our puppy up. Employees seemed confused and focused on bringing dogs out.
Review( 459 ) : 555 / 1846
Staff Provider Facility it self Waiting Time Fees
You guys are ALWAYS AWESOME!
Review( 456 ) : 556 / 1846
Staff Provider Facility it self Waiting Time Fees
Considering the issues with Covid the visit was as good as could be. Friendly staff and followup call to check on status of Cali.
Review( 455 ) : 557 / 1846
Staff Provider Facility it self Waiting Time Fees
You did a great job with our cat, the wait time in the car was a bit long, but we are all living in strange times right now so I understand.
Review( 454 ) : 558 / 1846
Staff Provider Waiting Time Fees
Due to the coronavirus, your system seems to be working very well. Thanks, and all of you at the office be safe.
Review( 453 ) : 559 / 1846
Staff Provider Facility it self Waiting Time Fees
Staff is always nice and very caring when it comes to my pet.
Review( 450 ) : 560 / 1846
Staff Provider Facility it self Waiting Time Fees
THANK YOU ALL VERY MUCH FOR SEEING MISSY AS SOON AS YOU DID. I LOOK FORWARD TO WORKING WITH YOU ALL TO MAKE HER TWILIGHT YEARS AS COMFORTABLE AND HEALTHY AS POSSIBLE! ~ SUSAN LONGLEY
Review( 448 ) : 561 / 1846
Staff Provider Facility it self Waiting Time Fees
I don t really know about the facility cleanliness since I wasn t able to go in. But, it has always been very clean.
Review( 446 ) : 562 / 1846
Staff Provider Facility it self Waiting Time Fees
The girls that gave my dogs their shots weren t very good with dogs.
Review( 444 ) : 563 / 1846
Staff Provider Waiting Time Fees
Very satisfied with the facility and care my pet received. Everyone was very friendly and answered all my questions. Looking forward to meeting everyone.
Review( 438 ) : 564 / 1846
Staff Provider Facility it self Waiting Time Fees
I waited an hour after my scheduled appointment time which means I lost an hour of work. That is unacceptable.
Review( 437 ) : 565 / 1846
Staff Provider Facility it self Waiting Time Fees
I would just suggest letting the customers know when you are running behind schedule. Especially since everyone is waiting in their cars. I waited 46 minutes in my car before my pet was picked up to be seen, it had me wondering if I had been skipped or forgotten about.
Review( 431 ) : 566 / 1846
Staff Provider Facility it self Waiting Time Fees
I wish we could have actually gone in with our new baby but Covid has changed everything. Dr Thompson was very thorough on the phone and we appreciate all that they do. We have used Sequoyah Animal for many years.
Review( 430 ) : 567 / 1846
Staff Provider Facility it self Waiting Time Fees
I had an appointment at 5:30 pm on 7/6/20 and when I arrived there where a lot of people there that had been there several hours and I waited an hour after I called and told them that I was there and I was told that there where a lot of people ahead of me even if I did have an appointment and I talked with a few people there waiting and then finding out that they never had appointment but yet they was ahead of me waiting so after an hour I left to find another veteran who could take care of my pet
Review( 429 ) : 568 / 1846
Staff Provider Facility it self Waiting Time Fees
Love everyone here. They do such an amazing job. Keep up the great work.
Review( 427 ) : 569 / 1846
Staff Provider Facility it self Waiting Time Fees
We were not able to come inside due to COVID 19 regulations
Review( 423 ) : 570 / 1846
Doors not open for us to be with our animals during checkups. Do not like this procedure. Other than that my dig was properly taken care of.
Review( 422 ) : 571 / 1846
Staff Provider Facility it self Waiting Time Fees
Do to Covid unable to come in with pet to ensure all issues were addressed. Our pet had a sore side of mouth associates were told about condition when they picked up pet in lot and the sore was not addressed .
Review( 420 ) : 572 / 1846
Staff Provider Waiting Time Fees
I personally did not see the vet, I waited in my car and the nurse came and got my dog. It was a bit weird not going in with her, but it was good.
Review( 418 ) : 573 / 1846
Staff Provider Waiting Time
I was very surprised at the disfunction of your office. I had been a customer of yours in the past and looked forward to renewing the relationship. I am very sorry that this cannot be possible. Whoever owns the hospital should be present more often.
Review( 415 ) : 574 / 1846
Staff Provider Facility it self Waiting Time Fees
I really liked how the social distancing visit went. I actually think it made it less stressful. You got to look her over. Tell me what you saw, ask questions, let me ask questions, and then she came back. For a cat, that s probably a best case scenario for a vet visit. The faster the better, and things are definitely faster, without a lot of small talk. I may like to chit chat, but I m sure my cat prefers the shorter visit without it.
Review( 412 ) : 575 / 1846
Staff Provider Facility it self Waiting Time Fees
I brought Bella down there 2 wks. ago. Her liver enzymes were high. She had a loose tooth and a cyst above her eye. The vet wanted to take her dew claws off. I don t know what the tech s name was that called me to give me the price for all. I told her at the time I didn t want to put her through the pain of the claws. She s too old for that kind of surgery. Thursday morning when my husband dropped her off the tech gave him a copy of the procedures and the cost. Him being a man, he didn t read the paper and signed it. Therefore I had to pay the bill. Evidently the tech dropped the ball relaying that I did NOT want her claws removed. By the time I found out it was too late. I m very upset over this and my dogs won t be coming back to you. Maybe you need to train your employees to put important things (such as major surgery) in the file