Alta Rancho Pet And Bird Hospital logo

Alta Rancho Pet And Bird Hospital

95.58 % Ratings based on 529 Reviews and Surveys on Yelp on Google Maps

Office Information

8677 19th St.
Alta Loma, CA 91701

Office Hours

Opening Hours Closing Hours
Monday8:00 AM6:00 PM
Tuesday8:00 AM6:00 PM
Wednesday8:00 AM6:00 PM
Thursday8:00 AM6:00 PM
Friday8:00 AM6:00 PM
Saturday8:00 AM4:00 PM

Review( 373 ) : 76 / 529

Review by SharA

I always get excellent service

August 02, 2021

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Review By: SharA

I always get excellent service when I go in. Dr Henderson listens to my concerns and I never feel rushed. My concerns are always addressed ver warmly. The staff is very helpful. I would recommend you to all of my friends and family

Review( 372 ) : 77 / 529

Review by GailY

With proof, vaccinated and

August 01, 2021

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Review By: GailY

With proof, vaccinated and masked up owners should be able to be with their fur babies should euthanasia be necessary. It is cruel to not be able to hold your fur baby when they leave this world.

Review( 363 ) : 78 / 529

Review by WafaA

Our pets and all of us love

July 20, 2021

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Review By: WafaA

Our pets and all of us love Dr. Henderson and all the staffs of Alta Rancho.

Review( 362 ) : 79 / 529

Review by Anonymous

I have been bringing my dogs

July 17, 2021

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Review By: Anonymous

I have been bringing my dogs to Alta Rancho for a long time. My dog Mabel was with them from the time she was a puppy until her last day. I appreciate the care they have given my animals. My dog Lily is sometimes difficult and they are always kind and professional (something I don t have the patience to do). Thank you Alta Rancho.

Review( 360 ) : 80 / 529

Review by CassZ

You guys are always the best,

July 08, 2021

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Review By: CassZ

You guys are always the best, and we trust our dog with your more than we ve ever trusted any other vets!

Review( 356 ) : 81 / 529

Review by SuzaA

The vet techs were amazing

June 22, 2021

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Review By: SuzaA

The vet techs were amazing and kept us up to date. They were very thorough explaining meds and care instructions.

Review( 355 ) : 82 / 529

Review by EsteT

Always attentive, friendly

June 22, 2021

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Review By: EsteT

Always attentive, friendly and understanding

Review( 354 ) : 83 / 529

Review by AriaM

Thank you for seeing my hot

June 21, 2021

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Review By: AriaM

Thank you for seeing my hot mess of a Kitty Time on a Saturday. You guys were great and so appreciated everyone s time. Sorry for not getting my completed forms to you guys sooner.

Review( 351 ) : 84 / 529

Review by VickC

When referring someone here

June 13, 2021

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Review By: VickC

When referring someone here I would have to include that there is no one to take calls for emergency, clarifications or questions/concerns after office hours or on Sunday. Sometimes, you just need clarification on medications or animal reaction to treatment.

Review( 350 ) : 85 / 529

Review by KrisH

Our dog is 15 yrs and we have

Review By: KrisH

Our dog is 15 yrs and we have been going here since she was 8 weeks old. We love the staff and love the doctors!!

Review( 347 ) : 86 / 529

Review by GailT

i did call and ask to speak

June 05, 2021

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Review By: GailT

i did call and ask to speak to the Dr. He called back in approx an hour and was very nice, not in a hurry to get off the phone, and explained everything quite well. Excellent service.

Review( 346 ) : 87 / 529

Review by KoriG

As a long time client I really

June 05, 2021

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Review By: KoriG

As a long time client I really appreciate the service from both Dr. s and support staff. Thanks to all !

Review( 344 ) : 88 / 529

Review by ChucW

Not being able to be in with

June 02, 2021

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Review By: ChucW

Not being able to be in with doctors and my child callie a female Persian cat. I am upset it has been over a year

Review( 340 ) : 89 / 529

Review by NancG

Great service every time!

May 21, 2021

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Review By: NancG

Great service every time!

Review( 337 ) : 90 / 529

Review by StacT

I love you all and Sara is

May 21, 2021

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Review By: StacT

I love you all and Sara is especially amazing and a huge asset.

Review( 335 ) : 91 / 529

Review by TashS

Thank you for the care you

May 14, 2021

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Review By: TashS

Thank you for the care you provide for baby jake

Review( 333 ) : 92 / 529

Review by MikeW

The office staff is great,

May 09, 2021

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Review By: MikeW

The office staff is great, especially Sarah! I hope access to the office opens up soon. I miss the personal contact with the doctors and staff.

Review( 332 ) : 93 / 529

Review by DonnC

Please consider an outdoor

May 08, 2021

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Review By: DonnC

Please consider an outdoor space where pet owners could sit w/pets while waiting for them to enter or exit, as there is no shade in the parking lot. Cars get very hot while we sit in them to wait for our beloved animals...!

Review( 331 ) : 94 / 529

Review by CharJ

Great cast and crew

May 07, 2021

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Review By: CharJ

Great cast and crew

Review( 330 ) : 95 / 529

Review by NicoH

I want to give a big shout

May 05, 2021

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Review By: NicoH

I want to give a big shout to to the entire staff for being such dedicated team members. Penelope and I are truly appreciative for the care and love she receives when she comes in.

Review( 325 ) : 96 / 529

Review by RitaB

I was not aware that the process

April 24, 2021

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Review By: RitaB

I was not aware that the process would be all day. I did like that Dr. and staff kept me up to date on the process during the day as well as links to website to provide additional info on my dogs heart issues.

Review( 323 ) : 97 / 529

Review by Anonymous

I had a great Christmas experience.

April 24, 2021

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Review By: Anonymous

I had a great Christmas experience. I would be happy to bring my pets to Alto Rancho.

Review( 322 ) : 98 / 529

Review by LeslZ

Staff was friendly and very

April 23, 2021

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Review By: LeslZ

Staff was friendly and very nice. I would recommend this veterinarian to everyone.they are very professional.

Review( 321 ) : 99 / 529

Review by ElizT

Everything is so wonderful

April 12, 2021

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Review By: ElizT

Everything is so wonderful about your professional service that I am hesitant to offer a suggestion. My comment probably has more to do with your landlord, however, I think you can take matters into your own hands because you and your clients are affected. Maybe you have already considered the problem and feel that you have reached the best solution. It has to do with the landscaping in the parking lot. Of course, dogs may need to urinate before or after a visit to the vet, and I believe that the parking lot islands and the west side of the could be better landscaped for that purpose. Most dog owners behave responsibly in cleaning up solid waste with bags, but maybe this has been a problem in the past. Maybe the rocks and dirt in the island is the best solution you have found, and I am not sure what could be done to make it appear mindfully designed as a dirt patch. Thanks for listening to my concern which is so minor nor compared to the many positive elements I experience at your clinic. Thanks for every thing!

Review( 320 ) : 100 / 529

Review by AbegF

The veterinary assistance

April 11, 2021

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Review By: AbegF

The veterinary assistance are very friendly, however the veterinarian sounded very judgmental and rude.